Mpumelelo Mkhize
Polokwane
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in operations, administration, organizational excellence and communication.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Managing Director: Operations
Acquired Talent Consulting Pty (Ltd.)
09.2021 - 04.2022
- Creating and implementing the strategies to achieving the vision set out by the founder & CEO of the company
- Creating, implement and roll out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within the company
- Spearheaded all our digital recruitment campaigns via Social Media and head hunting via email
- Led and facilitated all management consulting operations and engagements with SMMEs
- Drafted proposals on behalf of clients
- Ensuring that the business complies with all industry-related regulations pertaining I.e POPIA
- Created and populated databases for the company
- Forging strategic partnerships and relationships with clients, vendors, banks, investors and all other professional business relationships.
Junior Consultant (Clients & Industries Department)
Deloitte Touché Tohmatsu Services, Inc.
05.2019 - 10.2020
- Marketing support (e.g
- Creating content for social media campaigns, compiling lists for e-mail campaigns)
- Events support
- General Administration support
- Compiling of firm-wide internal communication content for Deloitte Alchemy programmes
- PowerPoint slides compilation and editing for business proposals and events presentations
- Sourcing and filling out of Tender documents, in conjunction with project team for applications
- Sourcing and booking of flights and accommodation through our travel agency
- Sourcing of Deloitte Subject Matter Experts and updating Deloitte Alchemy Faculty slides on PowerPoint for client proposals
- The creation, progression and administration of all Africa Services Group (ASG) opportunities (these include speaking engagements done by either Dr Martyn Davies or Ms Hannah Marais, Events list uploading & liaising with the CRM team and all Deloitte Alchemy opportunities)
- Creation and sourcing of contacts from the CRM system and other platforms for Executive Client Engagements Team
- Logging information on Business Relationship Management System, Conflict and DESC checks for the entire ASG
- Creation of Deloitte contracts on Vault (an internal contracts system) using firm approved templates
- Budgeting (including food costing), menu drafting and tasting for Deloitte Africa events and other Executive Client Engagements
- Approving food and beverage pairing (Fine Dining Menu) for Business Lunches to be held at the Deloitte Premises
- This might require me to liaise with the Head Chef on the latest trends and Molecular Gastronomy techniques.
Client Relationship Management - Junior Administrator (Clients & Industries Department)
Deloitte Touché Tohmatsu Services, Inc.
- 05.2019
- Client Verification on Deloitte’s internal CRM system named ‘Phoenix’
- Phoenix Contact Updates
- Pulling Reports from Phoenix
- Assisting clients with using the system
- Answering all Phoenix questions / queries daily - monitoring mailbox
- E.g
- Responding to the needs of Business Units, regions, industries, etc
- Within the timeframe provided
- Day-to-day client verification on Phoenix system
- Daily facilitation of the data collection process and the management of uploads on Phoenix system
- Information comes from various sources e.g
- Internet, DESC, information from business
- Download reports from the system to monitor contact data to ensure data is standardised and complete with no duplicates
- Update contact data utilising Sens reports, LinkedIn profiles, etc
- Update contact owners where necessary utilising employee movement reports, etc
- Maintain client data and run reports on the system to ensure there are no duplications on client opportunities and contact data, (data clean-up on daily basis)
- Support Phoenix users with queries on opportunities, engagements, system errors and various checks (e.g
- Conflict checks, ITAS checks).
Chef Trainee
African Pride Melrose Arch, Autograph Collection
11.2015 - 05.2016
- Assisted in preparation and cooking of food items during service
- Took part in the food costing and menu curation process
- Took part in regular stock taking
- Maintained good hygiene practices
- Capture temperatures of equipment used such as freezers, dish washers etc, on a daily basis
- Rendered an upbeat customer service during breakfast buffet
- Repacking storage areas and labelling
- Hand in assignment issued by the head chef
- Assisted in pastry kitchen.
Education
Harvard Manage Mentor -
01.2019 - 04.2020
Capsicum Culinary Studio: Sunninghill Campus - undefined
01.2015 - 04.2016
Skills
MS Office (Excel, PowerPoint, Word)undefined
Secondary Education
Matric
Personal Information
- ID Number: 9606105208081
- Gender: Male
- Nationality: South African
- Driving License: Code 10 or C1
Preferred Name
Lelo
References
- References are provided upon request
Timeline
Managing Director: Operations
Acquired Talent Consulting Pty (Ltd.)
09.2021 - 04.2022
Junior Consultant (Clients & Industries Department)
Deloitte Touché Tohmatsu Services, Inc.
05.2019 - 10.2020
Harvard Manage Mentor -
01.2019 - 04.2020
Chef Trainee
African Pride Melrose Arch, Autograph Collection
11.2015 - 05.2016
Capsicum Culinary Studio: Sunninghill Campus - undefined
01.2015 - 04.2016
Client Relationship Management - Junior Administrator (Clients & Industries Department)
Deloitte Touché Tohmatsu Services, Inc.
- 05.2019
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