Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
MPUMELELO LURWENGU

MPUMELELO LURWENGU

Auckland, Johannesburg

Overview

1
1
year of professional experience

Work History

RECEPTIONIST TRAINEE

The Kerzner
Johannesburg
02.2022 - 10.2022
  • Guaranteed positive first impression by welcoming clients with politeness, proficiency and professionalism
  • Answered and helped resolve enquiries from guests and general public
  • Answered central telephone system and directed calls accordingly

Stock Taker Trainee

The Kerzner
Johannesburg
02.2022 - 10.2022
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Completed physical inventory counts each month
  • Conducted inventory and restocked items throughout day
  • Alternated goods in Inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Food and Beverage Waiter

The Kerzner
Johannesburg
02.2022 - 10.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Informed customers about daily and seasonal special

Casual Sales Assistant

Rialheim
Johannesburg
04.2022 - 07.2022
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service
  • Assisted customers with prompt and polite support in-person and via telephone,
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Prepared nightly bank drop for management
  • Effectively located merchandise across various stores to address customer needs
  • Increased sales by offering advice on purchases and promoting additional products

Education

Bachelor Of Hospitality Management - Hospitality Administration And Management

University of Johannesburg
Johannesburg, South Africa
11.2023

Skills

  • Executive support
  • Event coordination
  • Financial Management
  • Complaint handling
  • Incoming mail distribution
  • Excellent telephone etiquette
  • Switchboard operation
  • Meeting and greeting clients
  • Customer service
  • Organized and reliable
  • Customer-service orientated
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • Ability to conceptualize
  • Negotiation Skills
  • Decisive
  • Customer and client relations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Casual Sales Assistant

Rialheim
04.2022 - 07.2022

RECEPTIONIST TRAINEE

The Kerzner
02.2022 - 10.2022

Stock Taker Trainee

The Kerzner
02.2022 - 10.2022

Food and Beverage Waiter

The Kerzner
02.2022 - 10.2022

Bachelor Of Hospitality Management - Hospitality Administration And Management

University of Johannesburg

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MPUMELELO LURWENGU