Mpho Vincent Chelopo
IT Technician
JOBURG,GP
Summary
Carrer Summery
Technical support professional, prepared to bring expertise in diagnosing and resolving technical issues. Proven track record in installing and maintaining hardware and software systems. Valued for effective collaboration with team members and adaptability to changing requirements, showcasing problem-solving abilities and customer service skills.
Overview
19
19
years of professional experience
Work History
TI Desktop Support Engineer
Discovery Health Limited
02.2012 - Current
- Asset Management (Allocation to users)
- Maintain zero call backs for Incident and user request
- Support for home-based users.
- Mac software support
- New Users setups
- World Class Desktop setup
- Home Assessor setup
- McAfee encryption setup
- Configuring DNS, DHCP, ACTIVE DIRECTORY
- Active Directory
- AD manager plus
IT Storeman
Discovery Health
01.2007 - 01.2012
Education
Bachelor of Commerce in IT And Management - INFORMATION AND TECHNOLOGY MANAGEMENT
Mancosa
Johannesburg, South Africa 04.2001 -
BACHELOR OF ENVIRONMENTAL SCIENCES - undefined
UNIVERSITY OF VENDA
01.2001
Senior Cerificate -
Kolobetona Secondary SCHOOL
Sekgosese, South Africa01.1999
Skills
Software installation
Hardware installation
Technical support
Windows operating system
Remote desktop support
End user support
Application installations
Hardware diagnostics
Active Directory management
Mac OS operating system
Troubleshooting and diagnosis
Educational Data
Kolobetona secondary SCHOOL, grade 12, 12/01/99, English, Sepedi, Afrikaans, Geography, Biology, History, Senior Certificate, Mcsa 2012 training, torque it, 12/01/15, Itil Foundation, Pink Elephant, 12/01/14, A+, Torque IT, 12/01/16, Unversity of Venda , 01/01/99 to 01/01/2001, Mancosa, Bachelor of commerce in Information and Technology Management, InSeta 4IR Program, Cyber security, 2023
Criminal Records
none
Personal Information
- ID Number: 7810235732083
- Health Status: GOOD
- Date of Birth: 10/23/78
- Gender: MALE
- Nationality: South African
- Marital Status: married
Timeline
TI Desktop Support Engineer
Discovery Health Limited
02.2012 - Current
IT Storeman
Discovery Health
01.2007 - 01.2012
Bachelor of Commerce in IT And Management - INFORMATION AND TECHNOLOGY MANAGEMENT
Mancosa
04.2001 -
BACHELOR OF ENVIRONMENTAL SCIENCES - undefined
UNIVERSITY OF VENDA
Senior Cerificate -
Kolobetona Secondary SCHOOL