Hi, I’m
Mpho Terence Matamela
Boksburg
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
18
years of professional experience
1
Certification
Work History
Leroy Merlin ( Boksburg)Boksburg
Department Manager (Inventory Management)
01.2024 - Current
Job overview
- Handle shift overstock, restocking and inventory control.
- Maintain up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Coach and trained new staff members, providing guidance on department policies and procedures.
- Follow safety protocols and company processes and procedures.
- Ensure compliance with all safety regulations in the workplace.
- Support shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Collaborate with other departments to ensure smooth flow of operations across multiple teams.
- Model supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Enforce safety rules and other policies to protect employees and minimize company liability.
- Delegate work to staff, setting priorities and goals.
Leroy Merlin (Boksburg)Boksburg
Department Manager (Click & Collect)- Supply Chain
01.2021 - 12.2023
Job overview
- Lead and support a Supply Chain Team
- Be a player in the development of collective performance
- Share information and facilitate communication within the team
- Develop the team to meet strategic business objectives
- Manage daily sales and customer relations
- Build and implement the Business Action Plan of the department
- Introduce efficiency, improvement measures for an optimal return and stakeholder value
- Ensure the day-to-day management of the department is to respect the customer promise
- Coordinate and contribute to the supply chain activities in store
- Ensure quality customer relationships (internal and external)
- Develop and update my own skills and knowledge
- Assume leadership role on behalf of the HOD when the HOD is not available
- Participate in teamwork to ensure quality service and productivity of the store
- Ensuring optimal staff is available for delivering excellent customer service to all customers
- Training and developing of staff members.
Leroy Merlin (Boksburg)Boksburg
Sales Consultant - Paint Department
01.2020 - 01.2021
Job overview
- Maintain the paint counter and aisles on a daily basis
- Offer colour-matching expertise and paint product selection advice
- Mixing paint to the customer's specification
- Ensure that the paint department is performing to the expectations of the Head Of Department
- Ensure each customer receives outstanding service
- Maintain awareness of all promotions and advertisements
- Execute the daily operational, day-to-day goals and priorities assigned by Head of Department
- Assist in the training and development of peers
- Uphold merchandising and store cleanliness standards
- Aware of and able to respond to safety issues
- Aid customers in locating merchandising in store.
Leroy Merlin (Boksburg)Boksburg
Supply Chain Teammate
01.2019 - 05.2020
Job overview
- Receiving stock from the suppliers into the store warehouse, making sure the stock and the quantity received reflects the invoices, scanning the stock received into the system (Back-office)
- Supplying the store with stock from the warehouse, picking stock for in-store customers, online customers and deliveries (Using Pyxis system)
Ndlala Mass Valuation Services PTY LTD
Supervisor
08.2013 - 07.2019
Job overview
- Overseeing Data Collection teams for both field and desktop data collection and capturing for Municipal Valuation Roll Purposes, (using OVVIO System)
- Compiling daily, weekly and monthly progress reports
- Lead and support teams of Data Collectors
- Overseeing office support staff helping with the day-to-day running of the office (Administration)
- Develop the team to meet strategic business objectives
- Assume leadership role on behalf of the Manager on his absence
- Projects completed as Supervisor: UMzumkhulu Local Municipality (GV - 2014), uBuhlebezwe Local Municipality (GV - 2014), Mbombela Metropolitan Municipality (GV - 2018), Enoch Mgijima Local Municipality (GV - 2018)
Ndlala Mass Valuation Services PTY LTD
Data Collector/Team Leader
01.2012 - 12.2013
Job overview
- Leading Data Collection team on the field collecting data for Municipal Valuation Purposes,(using OVVIO System)
- Overseeing office support staff helping with the day-to-day running of the office (Administration)
- Projects Completed as a Data Collector/Team Leader: Letsemeng Local Municipality (GV - 2012), Matubatuba Local Municipality (GV - 2013), Ventersdorp Local Municipality (GV - 2013), Ekurhuleni Metropolitan Municipality (SV - 2013 to 2017), Siyabuswa Local Municipality (GV 2013)
Ndlala Mass Valuation Services PTY LTD
Data Collector
01.2011 - 09.2011
Job overview
- Collecting (field) and Capturing data for Municipality Valuation Roll
- Project Completed as a Data Collector: Govan Mbeki Local Municipality (GV - 2011)
Ndlala Mass Valuation Services PTY LTD
Data Collector
01.2009 - 04.2009
Job overview
- Data collection (field) for Assets Verification Purposes
- Project completed: Vhembe District Municipality (Department of Water and Sanitation Assets Verification)
Homeless Building Construction cc
Electrician Assistant
02.2006 - 12.2008
Job overview
- Responsible for tubing, wiring and all electrical fittings of new and renovated buildings
- Keeping track and ordering of electrical material
- Giving monthly progress to the Senior Electrician.
Education
Uthungulu Human Resources Development
06.2009
University Overview
- Basic Concrete Skills Certificate
- Entrepreneurial Skills Certificate
- Flagmen & Traffic Control Certificate
- Health and Safety Certificate
- Engineering Skills Certificate
Pretoria Technikon
Diploma in Paralegal Studies (Incomplete)
06.2000
Dimani Agricultural High School
Matric
12.1995
LB Training Solutions
University Overview
- Order Picker-High Certificate
- Order Picker-Low Certificate
- Power Pallet Truck Certificate
- Counter Balance Lift truck Certificate
- Reach Truck Certificate
Skills
- Team Supervision
- Workflow Coordination
- Customer Service
- QC
- Logistics Planning
- Employee Scheduling
- Resource Coordination
- Performance Management
- Staff Management
- Customer Engagement
- Order Management
- Coaching and Mentoring
- Employee Management
- Safety and Security
- Problem-Solving
Contact Number
066 315 9845
Email Address
Mphomatamela@gmail.com
Area Of Residence
Boksburg, Gauteng
Full Names
Mpho Terence Matamela
Personal Information
- Date of Birth: 08/30/77
- Nationality: South African
Certification
- Certificate, Generic Management - Novia One Bussiness School (2023)
- Certificate, Safety Officer - EMcare (2020)
Languages
Tshivenda
First Language
English
Upper Intermediate (B2)
B2
Zulu
Elementary (A2)
A2
Sotho
Upper Intermediate (B2)
B2
References
- Ms Deborah Powell-Blume, Leroy Merlin Boksburg, Paint Department HOD, 066 290 0124
- Mr Patricia Marais, Leroy Merlin Boksburg, Supply Chain HOD, 064 751 0093
- Mr Hangwani Matidza, Ndlala Mass Valuations Services PTY LTD, Operations Manager, 081 278 2545
- Mr George Zibisi, Homeless Building Construction cc, Senior Electrician, 082 295 7393
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Department Manager (Inventory Management)
Leroy Merlin ( Boksburg)
01.2024 - Current
Department Manager (Click & Collect)- Supply Chain
Leroy Merlin (Boksburg)
01.2021 - 12.2023
Sales Consultant - Paint Department
Leroy Merlin (Boksburg)
01.2020 - 01.2021
Supply Chain Teammate
Leroy Merlin (Boksburg)
01.2019 - 05.2020
Supervisor
Ndlala Mass Valuation Services PTY LTD
08.2013 - 07.2019
Data Collector/Team Leader
Ndlala Mass Valuation Services PTY LTD
01.2012 - 12.2013
Data Collector
Ndlala Mass Valuation Services PTY LTD
01.2011 - 09.2011
Data Collector
Ndlala Mass Valuation Services PTY LTD
01.2009 - 04.2009
Electrician Assistant
Homeless Building Construction cc
02.2006 - 12.2008
Uthungulu Human Resources Development
Pretoria Technikon
Diploma in Paralegal Studies (Incomplete)
Dimani Agricultural High School
Matric
LB Training Solutions
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