Summary
Overview
Work History
Education
Skills
Personal Profile
References
Disclaimer
Personal Profile
Timeline
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Mpho Precious Seshoka

Soweto,GP

Summary

Motivated and detail-oriented professional with experience in administrative support and public sector operations. Skilled in record management,customer service and clerical duties with proven ability to adapt to fast-paced environments. Strong communication and organizational skills developed through roles as a ward clerk at Chris Hani Barangwanath Hospital,Runner at the Department of Home Affairs and Verification Agent at Bytes People Solutions. Currently Pursuing Opportunities to grow in IT and Networking,Supported by my CCNA Qualification.Dedicated to delivering efficient service,forstering teamwork,and ensuring accurancy in all tasks.

Overview

7
7
years of professional experience

Work History

Runner

Department Of Home Affairs
03.2024
  • Receiving and Dispatching Batches (Records)
  • Retrieving child birth Records
  • Retrieving foreign Records
  • Scanning Records on the System
  • Ensuring Sensitive documents reach the right place
  • Moving files between Clerks, Managers and other units within the Department

Debt Collection

Boston City Campus
08.2023 - 07.2024
  • Assisting and keeping track of Outstanding Debts
  • Negotiate repayments plans
  • Handle questions or complaints
  • Locate and Contact Debtors
  • Build trusts with debtors
  • Investigate and correct errors
  • Problem-Solving Mindset
  • Maintaining customer relationships

Ward Clerk/Administration

Chris Hani Baragwanath Hospital
03.2021 - 02.2023
  • General Filing of Patients Files Manually and on MEDICOM&SAP
  • Office Administration Duties
  • Data Capturing
  • Tracking and Tracing Patients of Patients files manually and electronically upon request by other departments.
  • Compiling Weekly, Daily and Monthly Statistic
  • Handling of telephonic enquiries from the various department and wards
  • Assisting with discharging down time Patients files and ensuring registration of all patients on MEDICOM

Verification Agent

Bytes Peoples Solution
06.2017 - 07.2018
  • Validate Information Captured by the Agent
  • Validate Sales and Complaints
  • Validate all required Information Disclosed
  • Validate information captured by the Agents are correct.
  • Validate sales are compliant.
  • Strong knowledge and understanding of FNB Law on Call sale environment

Education

CCNA - Cisco Certified Network Associate

Central Johannesburg College

Matric - Sesotho home language, English FAL, Mathematics Literacy, Life Orientation, Business Economics, Economics

Orlando Secondary School

Skills

  • Communication
  • Teamwork
  • Problem solving
  • Perseverance
  • Ability to work under pressure
  • Confidence
  • Computer literate (Ms-word)
  • Excellent analytical skills
  • Good interpersonal skills
  • Excellent listening skills
  • Results driven with a focus on quality and customer service
  • Fluent in the African languages

Personal Profile

Tshivenda
Zulu
English
Sepedi
Sotho

References

Mrs, Makhubela, Sister In charge/Ward Manager, 011 933 8245, 073 753 8493, Chris Hani Baragwanath Hospital

Disclaimer

I Mpho Precious Seshoka solely declares that all the information provided is complete and correct to the best of my knowledge.

Personal Profile

  • Identity Number: 9610011254080
  • Gender: Female
  • Nationality: South African
  • Computer Literate: Yes
  • Driver licence: C1

Timeline

Runner

Department Of Home Affairs
03.2024

Debt Collection

Boston City Campus
08.2023 - 07.2024

Ward Clerk/Administration

Chris Hani Baragwanath Hospital
03.2021 - 02.2023

Verification Agent

Bytes Peoples Solution
06.2017 - 07.2018

Matric - Sesotho home language, English FAL, Mathematics Literacy, Life Orientation, Business Economics, Economics

Orlando Secondary School

CCNA - Cisco Certified Network Associate

Central Johannesburg College
Mpho Precious Seshoka