MPHO PHIDAS SATHEKGE
Team Leader
SESHEGO
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
13
13
years of professional experience
Work History
Team Leader
Sunglass Hut
Cape Town
08.2011 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
NATIONAL CERTIFICATES N6 ( ELECTICAL ENGINEERING - undefined
TSHWANE SOUTH COLLEGE
PHASE 1 IN ELECTRICIAN - undefined
LIBSA TRAINING CENTRE
Skills
Adapts to change
Staff education and training
Key performance indicators
Performance improvement
Sales expertise
Cash Handling
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Type Software Proficiency
Secondaryqualification
SHAKOLENG HIGH SCHOOL, 2004, SEPEDI, ENGLISH, BIOLOGY, AGRICULTURE, AFRIKAANS, PHYSICAL SCIENCE
Personal Information
- ID Number: 8601012297088
- Health Status: EXCELLENT
- Gender: FEMALE
- Driving License: CODE 10
References
- MR PHASHA, LIBSA TRANING CENTRE, ELERTRICAL FACILITATOR, 015 223 5656
- TEBOGO RAMOKGOPA, CENTRE MANAGER, SUNGLASS HUT , 072 979 5757/ 021 276 2821
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Leader
Sunglass Hut
08.2011 - Current
NATIONAL CERTIFICATES N6 ( ELECTICAL ENGINEERING - undefined
TSHWANE SOUTH COLLEGE
PHASE 1 IN ELECTRICIAN - undefined
LIBSA TRAINING CENTRE