Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mphokuhle N Cele

Mphokuhle N Cele

On Premise Sales Representative
Durban

Summary

Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention and expansion.

Overview

12
12
years of professional experience

Work History

On Premise Sales Representative

Pernod Ricard
Durban
11.2019 - Current

Generate sales from existing customers
• Call plan implemented
• Deals and discounts negotiated within agreed parameters
• Customer queries and problems resolved
• Increased sales volumes negotiated within allocated sales area
• New listings and sales targets achieved as per sales plan
• Calls and sales volumes recorded on standard daily working sheets and PDA
• Weekly and monthly sales and ad hoc promotions reports submitted on time according to agreed format on
PDA
Implement sales and marketing strategy effectively
• Visibility agreement executed
• Additional visibility opportunities identified and implemented
• Product availability/ distribution targets implemented

• Merchandising standards are maintained
• Segmentation tool implemented (PDA) Implement promotions
• Activations arranged according to the activation plan
• Promotional stock, staff and point of sale for promotions arranged
• Activations set up and implemented according to set criteria and on time
• Feedback form on the outcomes of the activations provided to sales management according to agreed
deadline Develop brand equity
• Activation reflect brand appropriate look and feel
• Consumers engaged through events and activation
• Bar staff engaged and trained to promote the brand
• Relationships with equity accounts developed
Generate new business
• New business initiated as per targets
• Relationships with re-distributors developed
• Leads followed up and feedback provided to sales managers
• Business opportunities to sell product range identified
• Documentation required for the opening of new accounts collated and followed up
• New equity accounts identified
Productive relationships with internal and external stakeholders maintained
Build relationships with customers and re- distributors
• Increased sales volumes negotiated
• Customer queries and problems resolved effectively
• Pernod Ricard is a preferred supplier
• Business opportunities to sell product range identified
Liaise with Merchandisers
• Merchandising standards are maintained
• Ad hoc merchandising opportunities exploited
Develop collaborative relationship with the PRSA and Re- distributor Call Centres
• Orders are captured correctly and on time
• Out of stock information available to reps
• On hold accounts information available to reps
Liaise with Regional Promotions Manager
• Promotions set up and implemented according to set criteria and on time
• Feedback form on the outcomes of the promotion provided to sales management according to agreed
deadline
Build collaborative relationships with bar staff and venue owners
• New trends identified
• Pernod Ricard is the preferred supplier

Head Brewer & Manager (Bar & Restaurant)

That Brewing Company
Durban
01.2014 - 11.2019
  • Brewery
  • Assist with the day to day running of the micro craft brewery
  • Financial planning (pricing and forecasting)
  • Developing new recipes for seasonal and specialty beers ensuring they appeal to customers
  • Cleaning and maintaining equipment
  • Checking temperatures and quality of samples, making necessary changes to improve the product
  • Bar & Restaurant
  • Plan, organise and control the operation of the bar
  • Outsourcing live performers and coordinating events
  • Financial planning
  • Supervise staff and operation of the restaurant, ensuring it runs smoothly
  • Ensure cash procedures are followed and strictly monitored, including preparation and calculation of bills within the kitchen and bar departments and cashing up of tills
  • Recruiting and scheduling strong employees
  • Responsible for stock control, including ordering, accepting & maintaining stock
  • Informing the owner of any warnings (written/verbal) issued and at times dismissals
  • Comply and implement all legislative and licensing requirements
  • Ensure bookings have available tables reserved
  • Set floor plan
  • Arrange restaurant seating according to floor plan
  • Principal Accountabilities:
  • Taking sole management duty and responsibility for the whole bar and restaurant and handling any issues that may arise.

Bartender

Unity Bar & Restaurant
01.2013 - 12.2013
  • Serving customers with beverages (hot & cold)
  • Collecting payment and operating the till
  • Washing and storing empty glasses
  • Clearing and cleaning tables and the bar regularly
  • Principal Accountabilities:
  • Ensuring excellent customer service and satisfaction and that there is sufficient stock behind the bar.

Head Bartender

Zig Zag Bar & Restaurant
09.2011 - 11.2013
  • Motivating, training and supervising bar staff
  • Overseeing & Liaising with kitchen
  • Ensuring a great condition of the bar is maintained and drinks are served perfectly
  • Doing regular stock-takes and ordering as necessary
  • Supervising daily routine of the General Assistants
  • Liaising with courier drivers with deliveries & pickups and passing them onto the .relevant person
  • Updating the showroom, prices, discontinued stock, help with installing new displays
  • Assisting the showroom coordinator with organising of functions
  • Principal Accountabilities:
  • Making sure customers are happy, that there’s plenty of stock behind the bar and the staff providing great service.

Education

No Degree - Accounting And Business Management

Mangosuthu University Of Technology
Umlazi Durban South Africa
04.2001 -

Skills

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Accomplishments

  • Zig Zag Bar, Lounge, Grill
  • Manager
  • Shop No.G29, King Dinuzulu Road, Durban, 4001
  • Tel: 0761005516

Timeline

On Premise Sales Representative

Pernod Ricard
11.2019 - Current

Head Brewer & Manager (Bar & Restaurant)

That Brewing Company
01.2014 - 11.2019

Bartender

Unity Bar & Restaurant
01.2013 - 12.2013

Head Bartender

Zig Zag Bar & Restaurant
09.2011 - 11.2013

No Degree - Accounting And Business Management

Mangosuthu University Of Technology
04.2001 -
Mphokuhle N CeleOn Premise Sales Representative