Mphokazi Mkosana

- Increased client satisfaction by offering tailored art consultation services and expert advice on artwork selection.

- Advised clients on art insurance options, ensuring comprehensive coverage based on their needs.

- Provided guidance on artwork care, maintenance, and display techniques to preserve value.

- Managed the receipt, inspection, and storage of art shipments, ensuring no damage and proper organization.

- Assisted customers in purchasing art and educated them on artist backgrounds and pieces.

- Maintained and updated employee records, ensuring compliance with company policies and regulatory standards.

- Supported the recruitment and onboarding process for marketing and IT teams.

- Administered payroll and employee benefits, including compensation and insurance programs.

- Provided day-to-day administrative support to HR functions, ensuring smooth department operations.

- Mentored employees, offering counseling and support on both personal and professional matters.

- Conducted in-home inspections and completed wellness intake forms for children and families receiving social services.

- Assisted in foster home inspections and maintained thorough case documentation.

- Coordinated with school counselors and teachers regarding custodial neglect cases and child welfare concerns.

- Provided one-on-one counseling for children, managing caseloads and ensuring compliance with regulatory standards.

- Facilitated peer tutoring sessions to enhance collaborative learning and academic performance.

- Acted as a liaison between students and faculty, ensuring alignment on academic goals and expectations.

- Graded tests and assignments, maintaining accurate records for faculty.

- Prepared instructional materials, supported classroom activities, and worked with small groups of students on math and problem-solving skills.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.