Mpho Given Sefatsa
IT Technician
446 Thabancho Str, Entshonalanga Sec, Tembisa
Summary
Dynamic sales professional with a proven track record at Blaque Mango, excelling in customer relationship building and sales expertise. Skilled in complex problem-solving and stock management, I enhanced customer satisfaction and contributed to increased sales through exceptional service and product knowledge. Committed to achieving goals while maintaining high standards.
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Sales Assistant
Blaque Mango
02.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Assembler
Magazi Projects
02.2017 - 03.2024
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Education
Comptia N+ - IT Network Security
Ekhuruleni West College
Germiston, South Africa 04.2001 -
ICDL - IT
Ekhuruleni West College
Germiston, South Africa 04.2001 -
Comptia A+ - IT Technician
Ekhuruleni West College
Germiston, South Africa 04.2001 -
E-Learning Certificate - IT
Ekhuruleni West College
Germiston 04.2001 -
Skills
Complex Problem-solving
Reading, Playing games and Shopping
I love to read books and magazines to learn about new things and new words.
Playing games is one of my therapy sessions because it makes me calm and try to forget about other things. I always aim for a win because I hate being a loser.
Shopping is my second therapy session because i get to buy myself nice things.
Timeline
Sales Assistant
Blaque Mango
02.2025 - Current
Assembler
Magazi Projects
02.2017 - 03.2024
Comptia N+ - IT Network Security
Ekhuruleni West College
04.2001 -
ICDL - IT
Ekhuruleni West College
04.2001 -
Comptia A+ - IT Technician
Ekhuruleni West College
04.2001 -
E-Learning Certificate - IT
Ekhuruleni West College
04.2001 -
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