Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mpho Francina Nkoana

Mookgophong,Limpopo

Summary

Assistance Branch Manager experienced in developing personnel and fostering strong staff relations. Delivered effective teamwork solutions through focused communication and management strategies. Aimed to leverage operational expertise to contribute to startup initiatives.

Focused administrator versed in overseeing operations in field.

Overview

1
1
year of post-secondary education
8
8
years of professional experience

Work history

Assistant branch manager

AutoZone holdings
Mamaila,mopani district, Limpopo
07.2023 - Current
  • Resolved customer complaints by actively listening and addressing issues to improve service quality., enhancing satisfaction levels.
  • Collaborated with sales representative to strengthen customer connections and promote long-lasting relationships.
  • Facilitated learner training programmes to enhance skill development.

Receiving clerk

AutoZone holdings
Polokwane, Limpopo
12.2018 - 06.2023
  • Implemented loss prevention measures during receiving process to safeguard company assets.
  • Handled sensitive materials according to health and safety protocols to ensure compliance with regulations.
  • Maintained cleanliness in receiving area to ensure hygienic work environment.

Education

NQF level 4 - Debt Recovery

Boston City Campus And Business College (Fasset)
Orange Grove, Gauteng
01.2010 - 12.2010

Senior certificate - Grade12

Makhutjisha Senior Secondary School
Limpopo
12-2007

Skills

  • Retail banking systems
  • Customer Service
  • Basic mathematical aptitude
  • Time management
  • Duty delegation
  • Energetic
  • Excellent work ethic

Languages

English
Upper intermediate
Iszulu
Advanced
Sepedi
Advanced

Timeline

Assistant branch manager

AutoZone holdings
07.2023 - Current

Receiving clerk

AutoZone holdings
12.2018 - 06.2023

NQF level 4 - Debt Recovery

Boston City Campus And Business College (Fasset)
01.2010 - 12.2010

Senior certificate - Grade12

Makhutjisha Senior Secondary School
Mpho Francina Nkoana