MPHO THAME

A dynamic and style-driven retail professional with a strong foundation in customer service, visual merchandising, and store operations. Recognized for creating refined client experiences, elevating brand presentation, and maintaining efficient, well-coordinated inventory systems. Brings a sharp eye for detail, a deep understanding of contemporary fashion culture, and a proactive, solutions-focused approach to supporting sales performance and overall store excellence. Equipped to thrive in fast-paced, trend-conscious environments while consistently upholding brand standards and contributing to a polished, memorable shopping experience.

05 YEARS

I consistently delivered personalized, style-focused customer service by assessing individual client needs, offering curated product recommendations, and guiding shoppers through trend insights that enhanced satisfaction, strengthened loyalty, and supported daily sales targets. I also played an active role in driving visual merchandising excellence by refreshing floor layouts, organizing trend-led product displays, and ensuring every item was presented in line with brand standards. Through close collaboration with management during seasonal transitions and campaign rollouts, I helped maintain a polished, cohesive store environment that increased customer engagement, improved store flow, and contributed directly to higher foot traffic and stronger overall sales performance.

Additional Responsibilities

Assisted with stock receiving, dispatching, tagging, and stockroom organization.
Maintained fitting-room order, customer support, and item recovery.
Supported POS operations, returns, exchanges, and cash handling.

• Skilled in driving sales through proactive customer engagement, product knowledge, and upselling strategies
• Accurate use of POS systems for purchases, refunds, exchanges, and voucher processing
• Experienced in till balancing, end-of-day reconciliation, and cash handling
• Efficient order processing, barcode scanning, and transaction accuracy
• Strong understanding of sales targets, KPIs, and promotional campaigns

Mishumo Mudau

Collaborative Sales Associate- Made In Venda94 Clothing & Textiles

Contact: 0768450747