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Associate Principal Engineer

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Motivated and detail oriented with solid knowledge in networking concepts and protocols. Recently completed coursework and relevant certification in network management, troubleshooting and configuring. Proficient in configuring routers and switches and resolving network performance and connectivity issues.
Experienced IT professional equipped to support and optimize system performance. Adept at troubleshooting, network configuration, and software maintenance. Strong focus on team collaboration and achieving results. Reliable, flexible, and skilled in adapting to changing needs. Proficient in critical thinking, problem-solving, and effective communication.

Experienced system support engineer with a successful background in the retail payment systems and telecommunications industry. Results-driven and customer-oriented, I possess a versatile skill set and bring an energetic approach to work. Consistently maintaining a positive attitude, I am committed to continuous learning and skill development.

Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Dedicated Technical Support and Customer Care Specialist with experience in the telecommunications and technology retail industries. Skilled in troubleshooting, device repair, network support, and customer relationship management. Proven ability to deliver excellent customer experiences while resolving complex technical issues across Apple products, Vodacom services, and Telkom networks. Strong communicator with a passion for problem-solving, teamwork, and exceeding service-level expectations.

Kgomotso Monye

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System Support Engineer

Technical Support Engineer

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NQF L5 - Information Technology: System Support

NQF L4 - Information Technology: Technical Support

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NQF L5 - Information Technology: System Support

System Support Engineer

NQF L4 - Information Technology: Technical Support

Technical Support Engineer

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