Mpho Salemane Phatudi

Work History

Manager Admin & Finance

Dtp Motors

Roodepoort

05.2024 - Current

Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service .
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business .
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

Financial Consultant

Freelancing

Polokwane

01.2015 - Current

Increased client satisfaction by providing personalized financial advice and investment recommendations.
Implemented successful accounts receivables and accounts payables processes.
Improved client's collection base to maintain a healthy financial position.
Expanded client base through targeted marketing efforts and referrals from satisfied customers.
Educated clients on various investment options, empowering them to make informed decisions about their finances.
Assisted clients during major life events, such as retirement planning or wealth transfer, preserving financial stability throughout transitions.
Prepared detailed reports analyzing portfolio performance against established goals, ensuring transparency and accountability to stakeholders.
Led workshops on personal finance topics to educate community members about effective money management practices.
Provided ongoing support for clients experiencing financial challenges, offering guidance on debt management and budgeting techniques.
Built strong relationships with clients through consistent communication and exceptional customer service.
Negotiated favorable terms with vendors, reducing costs for both the firm and its clientele.
Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
Coordinated closely with legal advisors to ensure full compliance with all applicable laws governing financial transactions and account management procedures.
Implemented tax-saving strategies for clients, maximizing returns and minimizing liabilities.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Helped clients make informed decisions about financial future.
Assisted clients with budgeting and cash flow management.
Developed and maintained strong relationships with clients to maximize satisfaction.
Analyzed financial needs of clients and developed tailored strategies to meet goals.
Implemented exit strategies for clients to transition out of investments.
Studied financial documents to identify potential areas needing improvement.

Bookkeeper/Debt Collector

Acudeo Schools

Benoni/ Soweto/Soshanguve

08.2021 - 04.2024

Posted daily receipts and payments in accordance with corporate protocols.
Communicated proactively with team members regarding any issues or concerns related to bookkeeping .
Reconciled and corrected issues with financial records.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Maintained and processed invoices, deposits, and money logs.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
Improved financial accuracy by reconciling accounts and identifying discrepancies in financial .
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Generated detailed financial reports for management review, facilitating informed decisionmaking.
Supported year-end closing procedures by preparing adjusting journal entries as
Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Implemented a more efficient filing system for financial documents, improving accessibility .
Reduced financial discrepancies by performing monthly reconciliations of bank .
Improved financial accuracy by meticulously recording all transactions in accounting software.
Facilitated better cash management, closely monitored cash flow statements.
Facilitated smoother audits by maintaining organized financial records and documentation.
Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
Contributed to successful financial planning, provided detailed reports and analysis to management
Enhanced operational efficiency by automating routine bookkeeping tasks.
Optimized financial data accuracy, conducted thorough checks and balances.
Handled day-to-day accounting processes to drive financial accuracy.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Matched purchase orders with invoices and recorded necessary information.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Generated invoices upon receipt of billing information and tracked collection progress.
Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Input financial data and produced reports using Xero and SAGE Pastel
Streamlined daily reporting information entry for efficient record keeping purposes.
Supported management by processing invoices and documents with consistent on-time delivery.
Managed and responded to correspondence and inquiries from customers and vendors.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Presented audit findings to accounting manager after reviewing results and paperwork.
Entered figures using 10-key calculator to compute data quickly.
Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Maintained consistently high success rate of collecting on overdue accounts.
Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
Negotiated payment plans with customers to prevent accounts from entering collections.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Collected on delinquent accounts to reduce overdue balances.
Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
Identified and contacted customers with overdue accounts to address payment status.
Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
Achieved successful settlements by skillfully negotiating terms agreeable to both parties involved in disputes.
Maintained performance targets for successful debt recoveries, contributing to company''s overall financial stability.
Developed strong relationships with customers to foster timely payments and account resolution.
Developed rapport with debtors by demonstrating understanding of their situations while clearly outlining available solutions for resolving debts owed.
Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
Conducted thorough research and investigations into debtor backgrounds, identifying assets and potential leverage points for negotiations.
Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
Contributed to team success by consistently meeting or surpassing established performance metrics with professionalism and expertise.
Collaborated with other departments to verify customer compliance with payment plans.
Maintained high volume of calls and met demands of busy and productive group.
Regularly monitored accounts to identify overdue balances and potential areas of risk.
Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
Documented customer payment interactions and account statuses for future reference.
Verified compliance with relevant laws, regulations and best practices related to customer account management.
Collaborated with legal team to prepare documentation for court proceedings, ensuring compliance with regulations and proper representation of the company''s interests.
Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
Adapted quickly to changes in industry regulations, incorporating new requirements into daily workflow without compromising productivity or results.
Developed comprehensive debtor profiles to strategize collection efforts more effectively.
Achieved high customer satisfaction, empathetically handling debtor communications and providing clear, helpful information.
Enhanced team performance with regular training sessions on negotiation and communication techniques.

Senior Accountant

Greater Tzaneen Municipality

Tzaneen

01.2005 - 08.2014

Coordinated Preparations of monthly journal entries and reconciliations.
Reconciled accounts and created documents for monthly closure procedures.
Updated general ledger with latest entries.
Completed year-end closing processes with controllers and external auditors.
Spearheaded billing data cleansing and saving over million of Rands for the Company
Reviewed documents and accounts for discrepancies and resolved variances.
Provided timely and accurate financial reporting to senior management, enabling informed decision-making based on reliable data.
Coordinated both Cash Control for 5 branches.
Coordinated and managed Credit Control & Debt Collection Processes for all 5 branches successfully
Facillited monthly billing of +- 50000 accounts.
Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
Reconciled balance sheets and streamlined best practices for balance sheet processes.
Analyzed financial statement discrepancies, identifying issues, and recommending corrective actions to prevent future occurrences.
Improved cash flow management by implementing stricter credit policies.
Managed quarterly and annual tax filings for the company, ensuring timely submissions and compliance with regulations.
Reduced errors in financial statements through stringent review procedures and regular reconciliation of accounts.
Optimized month-end closing procedures by streamlining workflow processes, reducing time taken from 10 days to 5 days without compromising accuracy or detail level achieved.
Coordinated with various departments to gather financial data, ensuring accurate representation of each business unit''s performance.
Contributed to hiring, training and development of accounting teams.
Maintained accurate depreciation schedules for fixed assets, coordinating with asset managers for timely recording of acquisitions or disposals.
Successfully managed multiple high-stakes projects concurrently, consistently meeting deadlines while maintaining exceptional attention to detail and quality control.
Established strong relationships with vendors to negotiate favorable payment terms that improved working capital management.
Streamlined financial reporting with new accounting software and automated tasks.
Spearheaded a team of junior accountants, providing mentorship and guidance to improve efficiency and accuracy in their work.
Assisted team members in transitioning to new system through extensive training and one-on-one support.
Strengthened internal controls by reviewing processes, identifying gaps, and proposing improvements to safeguard against fraud or mismanagement of funds.
Ensured regulatory compliance with GAAP standards by staying current on updates and integrating changes into accounting practices as needed.
Decreased financial discrepancies, thoroughly investigating and resolving any variances in account balances.
Facilitated training for junior accountants in GAAP standards, elevating overall departmental compliance.
Enhanced inter-departmental collaboration, coordinating closely with sales team to align financial strategies.
Led successful migration of financial records to new accounting platform, ensuring seamless transition.
Reduced month-end closing time, meticulously organizing and reviewing ledger entries for consistency.
Contributed to policy development, recommending changes to improve financial procedures and controls.
Assisted in successful completion of external audits by preparing comprehensive documentation and supporting evidence.
Optimized cash flow management, carefully scheduling outgoing payments to coincide with receivable cycles.
Achieved significant cost savings, negotiating favorable terms with long-term vendors.
Improved financial reporting accuracy by implementing advanced Excel functions for data analysis.
Prepared detailed financial statements for quarterly board meetings, providing clear insights into financial health.
Conducted monthly reconciliations for all bank accounts to ensure financial integrity.
Prepared working papers, reports and supporting documentation for audit findings.
Tracked funds, prepared deposits and reconciled accounts.
Collected and reported monthly expense variances and explanations.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Trained new employees on accounting principles and company procedures.
Diminished outstanding debts by analyzing accounts for issues.
Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Cooperated with senior leaders to create operating budgets and initiate financial planning.

Summary

Overview

Work History

Manager Admin & Finance

Financial Consultant

Bookkeeper/Debt Collector

Senior Accountant

Education

Diploma Administration Managrment Financial - Accouting - Not Completed

Bachelor Of Technology - Business Management

Certificate Programne In Management Development - Municipal Financial Management

Diploma Municipal Administration - Municipal Governance

Skills

Accomplishments

Timeline

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