Mpho Ramathavhana
Cashier
Summary
Dynamic and customer-focused professional with proven expertise in cash handling and exceptional customer service at Roman's Pizza. Skilled in payment processing and conflict resolution, I consistently foster positive customer relationships, ensuring satisfaction and loyalty. Committed to maintaining high standards of cleanliness and organization while supporting team collaboration in fast-paced environments.
Work History
Cashier
Roman's Pizza
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized workstations to enhance customer experience.
- Assisted in inventory management by restocking supplies as needed.
- Provided exceptional customer service by addressing inquiries and concerns.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Mechanical Fitter
MSC ARTISAN ACADEMY
Education
No Degree - Mechanical Engineering
Skills
Customer service
Cash handling
Customer assistance
Payment processing
POS systems
Product recommendations
Drawer balancing
Customer service excellence
Patience and empathy
Work ethic and integrity
Team collaboration
Customer relations
Cleaning and sanitizing
Written and verbal communication
Order taking
Product knowledge
Conflict resolution
Order packaging
Sales expertise
Timeline
Cashier - Roman's Pizza
Mechanical Fitter - MSC ARTISAN ACADEMY
MSC Artisan Academy - No Degree, Mechanical Engineering