Mpho Mokwane
Klipspruit,South Africa
Summary
Accomplished professional with expertise in customer billing processes and customer service, known for tactful communication and administrative efficiency. Proficient in bookkeeping software, Microsoft Excel, and Adobe software, with a strong foundation in retail marketing and telecommunications. Demonstrates exceptional skills in multilingual communication, multitasking, and email writing, enhancing customer relations and product knowledge. Committed to leveraging these competencies to drive organisational success and improve customer satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Bookkeeper
Tshekzeez Projects
Soweto, Gauteng
02.2025 - Current
Tshenolo Selete (Director)
0719488082
Cashier
Pick n Pay
Soweto, Gauteng
11.2023 - 12.2024
Phone number: 011 930 3333
Call centre agent
Ipsos
Randburg, Gauteng
05.2022 - 09.2023
Phone number: 011 686 8400
Website: ipsosisay.com
Call centre agent
I Talk Financial Services
Randburg, Gauteng
02.2021 - 03.2022
Phone number: 011 781 1197
Website: www.i-talk.co.za
Education
Matric - SECONDARY SCHOOL
Bhukulani Senior Secondary School
Soweto, Gauteng 01.2015 - 12.2019
Skills
- Customer billing processes
- Customer Service
- Tactful communication
- Administrative efficiency
- Bookkeeping software
- Retail marketing
- Microsoft Excel
- Proficient in Adobe software
- Product and service knowledge
- Customer relations
- Knowledge in telecommunications
- Customer relationship
- Multilingual communication
- Multitasking
- Email writing
- Administration
Languages
English
Fluent
Zulu
Advanced
Timeline
Bookkeeper
Tshekzeez Projects
02.2025 - Current
Cashier
Pick n Pay
11.2023 - 12.2024
Call centre agent
Ipsos
05.2022 - 09.2023
Call centre agent
I Talk Financial Services
02.2021 - 03.2022
Matric - SECONDARY SCHOOL
Bhukulani Senior Secondary School
01.2015 - 12.2019
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