Mpho Mokutu
Sales Consultant
Johannesburg
Summary
Dynamic Sales Consultant with a proven track record at Capitec Bank, excelling in consultative sales and customer relationship management. Adept at closing sales and enhancing client engagement, I leverage strong negotiation tactics to meet diverse client needs, ensuring exceptional service and satisfaction. Committed to continuous learning and delivering results.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Capitec Bank
Johannesburg
01.2013 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels.
- Used consultative sales techniques to understand customer needs and recommend relevant products.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
- Responsible for providing excellent client service by fulfilling and exceeding the client's expressed need (Save, Transact, Credit and Insure).
- Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
Education
Foundations of Business Banking
Corner Stone
Johannesburg, South Africa 06.2017 - 07.2017
Matric
Queens High School
Johannesburg 12.2009 - 12.2009
Skills
Time management
Closing sales
Customer liaison
Client engagement
Customer relationship management
Consultative sales
Customer service
Sales consultation
Negotiation tactics
Timeline
Foundations of Business Banking
Corner Stone
06.2017 - 07.2017
Sales Consultant
Capitec Bank
01.2013 - Current
Matric
Queens High School
12.2009 - 12.2009
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