Mpho Michael Ramatshimbila
Thohoyandou
Summary
Results-driven professional with a strong background in customer service and team leadership. Demonstrated ability to enhance operational efficiency and client satisfaction through effective communication and collaboration. Focused on continuous improvement and delivering high-quality outcomes.
Overview
5
5
Languages
13
13
years of professional experience
Work History
Sales Representative
Dunns Clothing Store
01.2017 - 01.2020
- Managed cash handling processes to ensure accurate transactions
- Oversaw store and stock management to maintain inventory levels.
- Executed administrative tasks to support team operations
- Marketing and advertising.
Communications Officer: Media Relations
Department of Co-operative Governance and Traditional Affairs
01.2010 - 01.2014
- Develop and implement communication strategy.
- Wrote press releases and monitored media coverage to ensure consistent messaging.
- Coordinated press conferences, launches, campaigns and communications events to enhance public engagement.
- Supported content development and production of publications to effectively communicate key initiatives.
- Write and edit articles for the newsletter and other internal publications.
- Updated content on internet and intranet platforms to ensure information accuracy.
- Handled queries and communications while addressing stakeholder feedback for improvements.
- Conduct research and compile reports.
- Assisted with various communications activities to enhance team efficiency.
- Render branding, marketing and advertising activities for the department.
- Conduct outreach programmes and liaise with service providers.
Project Co-Ordinator
Depart of Education
01.2007 - 01.2010
- Co-ordinated outreach programmes to engage target audiences.
- Executed promotional campaigns to enhance brand visibility.
- Managed press releases and media relations to enhance public visibility.
- Developed branding and marketing strategies to strengthen market presence.
- Conducted monitoring and evaluation of program effectiveness.
Education
BA - English first language, Communications and Media studies
University of Venda
01-2007
Matric Exemption-Senior Certificate - Venda, Afrikaans, English, Economics, History, Geography, Biology
Nthetsheleseni sec School
01-2003
Skills
- Customer-focused
- Quality service
- Results-oriented
- Performance-oriented
- Project management
- Analytical skills
- Writing skills
- Deadline management
- Works under pressure
- Multitasking
- Adaptability
- Proactive
- Interpersonal communication skills
- Innovative
- Versatility
- Quick learner
Language Proficiency
English
Afrikaans
Sesotho
Isizulu
Tsonga
Custom
- Tshiratshashu Security Company, Miss Netshituni Ntsieni, Security Officer, 079 444 7501
- Department of Education, Miss Matodzi A M, Transport Officer, 071 1903 426
- Meri Thomas General Trading, Mr Mufumadi H, Director, 071 590 3583
Timeline
Sales Representative
Dunns Clothing Store
01.2017 - 01.2020
Communications Officer: Media Relations
Department of Co-operative Governance and Traditional Affairs
01.2010 - 01.2014
Project Co-Ordinator
Depart of Education
01.2007 - 01.2010
BA - English first language, Communications and Media studies
University of Venda
Matric Exemption-Senior Certificate - Venda, Afrikaans, English, Economics, History, Geography, Biology
Nthetsheleseni sec School