Mpho Merementsi
Administration Clerk (HR)
Galeshewe
Overview
20
20
years of professional experience
Work History
ADMINISTRATION CLERK (Human Resource)
SOUTH AFRICAN POLICE SERVICE
2020.03 - Current
- Verify information on leave application forms, process and finalize leave applications, handle and update z8 register (Duty register), receive, administer and process applications for medical boards, death boards, alcohol boards, stress and depression related boards, receive, administer and process applications for discharges, pensions and service termination, maintain statistical data and submit reports to Provincial office, receive and process transfers, submit applications for transfers to HRM head for consideration, verify information (SAPS 172) (Daily advice of change) and send it to Provincial Commissioner office to capture it on the PERSAP system on personnel records, receive and register disciplinary / grievance enquiries and forward it to HRM head, compile Employment Equity Plan (EEP) at the component and submit reports, co-ordinate and monitor the compiling of Job descriptions and Performance Enhancement Process documents (PEP), certify payroll, general administration, Persal use, draft weekly reports for Provincial Mechanical Commander and monthly returns, and deal with the administration of files and ensure that files are updated and opened, handle incoming phone calls and answer questions from callers, establish and maintain standard office procedures, maintain confidentiality of sensitive information with strict adherence to organizational policies and procedures regarding data protection.
ADMINISTRATION CLERK
SOUTH AFRICAN POLICE SERVICE
2013.04 - 2020.02
- Performing general administrative duties, Administer overtime, Managing incoming and outgoing correspondence, Receive, answer, forward calls and take messages, Draft and type letters, documents and make Photostats, Send faxes and emails, Handle returns/reports (weekly, monthly and quarterly), Receive and despatch files, Distribute received documentation, Maintain the brought forward system daily, Take minutes for meetings, Dockets administration on system
- Answered over (20) calls each day on multi-line telephone systems, supporting communication needs of (15) staff members.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Managed incoming correspondence, prioritizing items requiring immediate attention from superiors or other team members.
DATA TYPIST
SOUTH AFRICAN POLICE SERVICE
2004.12 - 2013.04
- Handle case administration system, General administration, Data capturing
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Bachelor of Business Administration (Honours) -
STADIO
Bachelor of Business Administration (HRM) - undefined
STADIO (Formerly Southern Business School)
Diploma in Management (HRM) - undefined
Southern Business School
Short Course in Human Resource Hiring Practices - undefined
UNISA
Matric - undefined
St Paul’s High School
Skills
- Time management
- Attention to detail
- Communication skills
- Team collaboration
- Ability to handle confidential information
- Strong background in HR processes and systems
- Proficiency in MS Office and data management systems
- Experience in report writing and data analysis
- Data entry proficiency
- Document Scanning
- Adaptability
- Organizational Skills
References
- OD. Moselane (Previous commander), Lieutenant Colonel, SAPS, 0538616318/0824950752
- LA. Badala (Current Commander), Lieutenant Colonel, SAPS, 0538073931/0734842352
- P. Mokoena (Provincial Head: Procurement), Colonel, SAPS (Prov SCM), 0538073914/0760226181
Timeline
ADMINISTRATION CLERK (Human Resource)
SOUTH AFRICAN POLICE SERVICE
2020.03 - Current
ADMINISTRATION CLERK
SOUTH AFRICAN POLICE SERVICE
2013.04 - 2020.02
DATA TYPIST
SOUTH AFRICAN POLICE SERVICE
2004.12 - 2013.04
Bachelor of Business Administration (Honours) -
STADIO
Bachelor of Business Administration (HRM) - undefined
STADIO (Formerly Southern Business School)
Diploma in Management (HRM) - undefined
Southern Business School
Short Course in Human Resource Hiring Practices - undefined
UNISA
Matric - undefined
St Paul’s High School