Summary
Overview
Work History
Education
Skills
Contacts
Personal Overview
Timeline
Generic

MPHO MAXINAH NTSOANE

PRETORIA

Summary

I am a motivated and organised individual with a Certificate in Executive Secretarial Studies and a completed Grade 12 qualification. I possess strong communication and administrative skills, along with a genuine interest in design, creativity, and retail. Through my experience in sales, I have developed excellent customer service skills and a proven ability to engage with clients and support successful sales outcomes. As a South African citizen and Employment Equity candidate between the ages of 18 and 35, I am eager to contribute to a professional environment where I can grow, learn, and support a team effectively. I am reliable, adaptable, and committed to delivering high-quality work in any setting.

Overview

1
1
year of professional experience
2024
2024
years of post-secondary education

Work History

Retention Consultant

Optimi Group
06.2024 - 01.2025
  • Assisted with customer retention by communicating with clients to understand their needs and concerns
  • Resolved queries promptly and offered effective solutions to retain customers and improve overall satisfaction
  • Maintained accurate records of client interactions and updated internal systems
  • Developed strong interpersonal, problem-solving, and communication skills in a fast-paced environment

Education

EXECUTIVE SECRETARY -

BOSTON CITY CAMPUS

BCOM - undefined

EDUVOS

MATRIC - undefined

WILLOWRIGE HIGH SCHOOL

Skills

  • Promoting products

  • Meeting sales targets

  • Problem-solving

  • Customer complaint handling

  • Time management

  • Workload management

  • Team collaboration

  • Administrative skills

  • Filing

  • Typing

  • Scheduling

  • Document management

  • Proficient in Microsoft Word

  • Proficient in Excel

  • Email communication

  • Basic computer programs

  • Customer assistance

  • Clear communication

  • Professional communication

  • Adaptability

  • Detail-oriented

  • Cash handling

  • Stock checking

  • Merchandising

Contacts

0670407846, Mphomaxinah8@gmail.com, Mpho Ntsoane

Personal Overview

I am a motivated and organised individual with a Certificate in Executive Secretarial Studies and a completed Grade 12 qualification. I possess strong communication and administrative skills, along with a genuine interest in design, creativity, and retail. Through my experience in sales, I have developed excellent customer service skills and a proven ability to engage with clients and support successful sales outcomes. As a South African citizen and Employment Equity candidate between the ages of 18 and 35, I am eager to contribute to a professional environment where I can grow, learn, and support a team effectively. I am reliable, adaptable, and committed to delivering high-quality work in any setting.

Timeline

Retention Consultant

Optimi Group
06.2024 - 01.2025

BCOM - undefined

EDUVOS

MATRIC - undefined

WILLOWRIGE HIGH SCHOOL

EXECUTIVE SECRETARY -

BOSTON CITY CAMPUS

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MPHO MAXINAH NTSOANE