MPHO MAXINAH NTSOANE
PRETORIA
Summary
I am a motivated and organised individual with a Certificate in Executive Secretarial Studies and a completed Grade 12 qualification. I possess strong communication and administrative skills, along with a genuine interest in design, creativity, and retail. Through my experience in sales, I have developed excellent customer service skills and a proven ability to engage with clients and support successful sales outcomes. As a South African citizen and Employment Equity candidate between the ages of 18 and 35, I am eager to contribute to a professional environment where I can grow, learn, and support a team effectively. I am reliable, adaptable, and committed to delivering high-quality work in any setting.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Retention Consultant
Optimi Group
06.2024 - 01.2025
- Assisted with customer retention by communicating with clients to understand their needs and concerns
- Resolved queries promptly and offered effective solutions to retain customers and improve overall satisfaction
- Maintained accurate records of client interactions and updated internal systems
- Developed strong interpersonal, problem-solving, and communication skills in a fast-paced environment
Education
EXECUTIVE SECRETARY -
BOSTON CITY CAMPUS
BCOM - undefined
EDUVOS
MATRIC - undefined
WILLOWRIGE HIGH SCHOOL
Skills
- Promoting products
- Meeting sales targets
- Problem-solving
- Customer complaint handling
- Time management
- Workload management
- Team collaboration
- Administrative skills
- Filing
- Typing
- Scheduling
- Document management
- Proficient in Microsoft Word
- Proficient in Excel
- Email communication
- Basic computer programs
- Customer assistance
- Clear communication
- Professional communication
- Adaptability
- Detail-oriented
- Cash handling
- Stock checking
- Merchandising
Contacts
0670407846, Mphomaxinah8@gmail.com, Mpho Ntsoane
Personal Overview
I am a motivated and organised individual with a Certificate in Executive Secretarial Studies and a completed Grade 12 qualification. I possess strong communication and administrative skills, along with a genuine interest in design, creativity, and retail. Through my experience in sales, I have developed excellent customer service skills and a proven ability to engage with clients and support successful sales outcomes. As a South African citizen and Employment Equity candidate between the ages of 18 and 35, I am eager to contribute to a professional environment where I can grow, learn, and support a team effectively. I am reliable, adaptable, and committed to delivering high-quality work in any setting.
Timeline
Retention Consultant
Optimi Group
06.2024 - 01.2025
BCOM - undefined
EDUVOS
MATRIC - undefined
WILLOWRIGE HIGH SCHOOL
EXECUTIVE SECRETARY -
BOSTON CITY CAMPUS