Mpho Mashawana

Bid Manager:

• Cultivated client relationships, driving repeat business and referrals.
• Conducted comprehensive research and analysis to inform strategic recommendations for organizational growth.
• Mentored team members to enhance their capabilities and foster professional development.
• Stayed updated on industry trends to deliver innovative solutions meeting clients' evolving needs.
• Proficient in leading project teams to achieve objectives efficiently, on time, and within budget.
• Analyzed diverse data sources to inform decision-making processes.
• Demonstrated strong communication skills, presenting complex information clearly and concisely.

Project Manager Officer:

• Established project objectives in alignment with contract terms, communicating effectively with project team, departmental managers, and clients.
• Organized and motivated project teams towards objectives, ensuring performance, cost, quality, and safety requirements were met.
• Negotiated contract changes with clients and maintained positive client relations.
• Enforced adherence to health, safety, environmental, and quality policies among staff.
• Led and supported proposals, developing execution strategies and presenting plans at proposal review stages.
• Ensured compliance to all legal requirements throughout the entire bid process, mitigating potential risks associated with contractual obligations
• Collaborated closely with sales teams to identify new business opportunities and develop targeted strategies for pursuing them successfully
• Improved proposal content quality by establishing a dedicated review team to provide constructive feedback on drafts

• Research, identify, and evaluate potential tender and bid opportunities
• Preparing documentation for tender submissions
• Distributing bid documents to key support members
• Liaising with clients
• Compiling technical responses and drafting resolutions, cover letters, executive summary, and functional responses, and creating and customizing CVs
• Coordinate, manage, edit, integrate, and format inputs from subject matter experts
• Source or write non-technical content and tailor generic content
• Review Bids before submission
• Ensure compliance with tender guidelines, including formatting, documentation, and submission deadlines
• Maintain a database of tender submissions, contracts, and related documentation
• Stay updated with industry trends and best practices related to tender and bid management
• Formatting final documents in preparation for tender submission and ensuring documents are bound and presented in accordance with client stipulations
• Ensuring proposals are submitted on timeously
• Conduct market research on projects, opportunities, clients, and competitors, providing valuable input for strategic decision-making
• Actively participate in go/no-go decision qualification meetings, contributing insights to determine the viability of pursuing specific projects
• Develop, brainstorm, and implement effective win strategies, ensuring a proactive approach to securing successful outcomes in the bidding process
• Ensuring the project officers, consultants, and partners are aware of successful/unsuccessful projects submitted.

• Provide direct project management for all qualified tenders to ensure timeliness and quality of responses
• Evaluate client RFPs and collaborated with sales people and subject matter experts to plan strategies for winning proposals
• Develop and coordinate all RFI's and RFQ's for each department analyze responses, negotiate pricing and delivery contracts
• Create proposal documents, developed pricing, negotiated contract terms, SOWs, and SLAs
• Review proposal documents for compliance with client requirements and specifications
• Develop a response document based on the client requirements and revise it to include the companies branding strategy
• Monitor client requirements, identified prospective opportunities and assisted in increasing revenue
• Provide compliance and requirements analysis on bids
• Stay abreast of global and local best practice as it relates to bid management
• Assist in planning and managing bid contributors and the content to enhance bid response productivity
• Submit completed, compliant and high-quality bids to customers on time to increase the chances of winning
• Coordinate and collate deliverables from bid contributors
• Prepare and manage a bid preparation and deliverables programme for the effective creation of the proposal response, including design, writing, editing, review and production tasks
• Ensure the bid management and governance processes for all milestones are followed and timelines are met
• Ensure compliance to structure and templates provided by customer
• Stay up to date on what is occurring in the market and what RFPs are being advertised in the market to maintain market competitiveness
• Support Sales Team to enhance the chances of winning bids.
• Assisted with day-to-day operations, working efficiently and productively with all team members

• Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms
• Capturing of accurate and complete information in Customer Relationship Management system (CRM)
• Attending industry conferences to develop industry expertise and to build network
• Coordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met
• Handling cancellations or changes in sales order and communicating the changes with the related departments/ companies.
• Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately

• Drawing detailed and specified quotation to public and private client to facilitate sales
• Provides administrative support for preparations of tenders and proposal
• Maintains an inventory of suppliers and equipment; orders suppliers when necessary
• Completes/ processes and maintains paperwork for purchasing
• Manage the flow of paper work from regional office to the head office Bid management/Tender processes
• Manage front office-switchboard, walk in client, etc.
• Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly
• Collaborated with account managers on upselling strategies, increasing overall revenue from existing clients
• Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies

• Admin support
• Data Capturing
• Filing
• Client Follow up
• Handle client inquiries.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory
• Increased efficiency by streamlining filing systems and organizing important documents
• Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes
• Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members
• Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary

• Market and promote new products to customers and Retail stores
• Client liaison
• Organize tours for promotion.