Mpho Malegodi Tleane
Imports Administrator
Lotus Gardens
Summary
Transitioning from import-focused environment, developed skills in managing complex logistics and ensuring regulatory compliance. Strong ability to coordinate with vendors and handle detailed documentation processes. Seeking to apply these transferrable skills in new and challenging field.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Imports Administrator
Datacentrix Holdings
06.2023 - Current
- Implemented cost-saving measures through strategic negotiations with suppliers and transport providers on pricing structures for services rendered.
- Assisted in the development of import policies and procedures to ensure compliance with regulatory requirements.
- Collaborated with finance teams to reconcile payments and resolve discrepancies related to imports transactions.
- Managing a team of four employees who are responsible for placing orders with our international suppliers
- Arranging collection of shipments from our foreign suppliers, liaising with suppliers, freight forwarders and sales.
- Completing clearing instructions, ensuring that customs documents are in order.
Procurement Clerk
Communica Electronics
01.2021 - 01.2023
- Handling 12 accounts
- Replenishment of stock weekly & monthly
- Keeping up with the latest products in the market
- Discontinuing obsolete products on the system
- Organizing training for sales personnels on new products
- Sourcing new suppliers, negotiating prices, creating item codes, adding pictures & descriptions on the system
- Updating sales teams on ETA of shipments
- Quoting sales personnels on enquiries
Receiving & Customer Care Team leader
Communica Electronics
01.2016 - 01.2020
- Receiving - Leading a Team of 8 people
- Overseeing the daily operations of the department
- Strengthening the processes & daily work flows
- Resolving short supplies of products with Procurement & Suppliers
- Submission of invoices to Accounts department
- Doing quality check on shipment
- Reporting weekly & monthly to senior Management about challenges, achievements, suggestions etc
- Customer Care - Leading a Team of 2 people
- Dealing with difficult customers
- Making sure that the policies of the company as well as the consumer protection act is adhered to
- Dealing with any parcel missing in transit with couriers
- Reporting weekly & monthly to senior management
Customer Care representative
Communica Electronics
01.2014 - 01.2015
- Booking repairs, Dealing with suppliers, Updating customers, Dealing with courier companies for collection of repairs to & from suppliers
- Liaising with procurement for any problematic products
- Processing RMA's & Refunds
Picker
Communica Electronics
01.2010 - 01.2013
- Picking & packing of electronics components, CCTV, ALARMS etc
Education
No Degree - Design Thinking And Innovation Certificate
Mancosa
Midrand, South Africa 04.2023 - 12.2023
National diploma - Mining Engineering
UNISA
01.2012 - 12.2016
Skills
- Microsoft Word
- Microsoft Excel
- Shipping coordination
- Logistics management
- Incoterms awareness
- Tracking shipments
- Problem-solving abilities
Timeline
Imports Administrator
Datacentrix Holdings
06.2023 - Current
No Degree - Design Thinking And Innovation Certificate
Mancosa
04.2023 - 12.2023
Procurement Clerk
Communica Electronics
01.2021 - 01.2023
Receiving & Customer Care Team leader
Communica Electronics
01.2016 - 01.2020
Customer Care representative
Communica Electronics
01.2014 - 01.2015
National diploma - Mining Engineering
UNISA
01.2012 - 12.2016
Picker
Communica Electronics
01.2010 - 01.2013
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