Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mpho Lingalo

Human Resources Administrator
Pretoria

Summary

Mpho is an exceptionally experienced HR Administrator with a robust background in Recruitment, Onboarding, and general HR administrative tasks. Dedicated to enhancing knowledge and expertise in the HR domain within a dynamic environment that offers comprehensive exposure to various HR processes and procedures.

Demonstrated exceptional skills in managing the end-to-end recruitment process, including drafting job descriptions, posting vacancies, screening candidates, and coordinating interviews. Proven proficiency in creating a welcoming and organized onboarding experience for new hires, preparing onboarding materials, conducting orientation sessions, and ensuring accurate and prompt completion of necessary documentation. Efforts contribute to the smooth integration of new employees into the company culture and their rapid transition to productivity.

Adept at maintaining employee records, managing HR databases, and handling a wide range of HR-related inquiries from staff. Strong organizational skills and the ability to prioritize tasks enable efficient and effective management of multiple responsibilities. Excellent written and verbal communication skills facilitate confident interaction with employees at all levels of the organization. Proven ability to handle confidential information with discretion, underscoring reliability and trustworthiness as an HR professional.

Currently seeking an HR role that provides more in-depth exposure to HR processes and procedures, with the aim of building on existing skills and gaining new insights into HR management. Eager to contribute to a forward-thinking organization and play a key role in supporting HR functions and driving organizational success.

Overview

3
3
years of professional experience

Work History

Human Resources Administrator

New Dawn Technologies
07.2022 - Current
  • Recruitment: Expertise in job postings, candidate screening, interview coordination, and hiring processes.
  • Onboarding: Proficient in preparing onboarding materials, conducting orientations, and managing new hire documentation.
  • Administrative Tasks: Skilled in maintaining employee records, managing HR databases, and handling HR inquiries.
  • Communication: Strong written and verbal communication skills, with the ability to interact effectively with all levels of staff.
  • Confidentiality: Capable of handling sensitive information with discretion and maintaining confidentiality.
  • Organizational Skills: Excellent ability to prioritize tasks and manage multiple responsibilities efficiently.
  • Mpho is committed to continuous learning and professional development. She is excited about the opportunity to further her HR career in a challenging role that allows her to make meaningful contributions to the organization's HR functions.

Part-Time Receptionist

Medi-Clinic ( Dermatologist's Rooms)
04.2023 - Current
  • Handled assignments independently with good judgement and critical thinking skills. e.g. Administering new patients on the system, being able to give advise and assistance on how patients are to fill in the administration forms.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Organized, maintained and updated information on the GoodX Web.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Collect payments and issue invoices

Cashier

Shell Montana Park
07.2021 - 06.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Restocked and organized merchandise in front lanes.

Volunteer

Youth For Survival
03.2021 - 06.2021
  • Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.

Education

Organisational Change Management Certificate

PMI Institute
Johannesburg
03.2024

Diploma Human Resources Management

Damelin
Bloemfontein, South Africa
05.2021

Skills

  • Communication

  • Teamwork

  • Leadership

  • Active Listener

  • Problem Solver

  • Critical Thinker

  • Microsoft Suit Eligibility

  • Adaptable

Timeline

Part-Time Receptionist

Medi-Clinic ( Dermatologist's Rooms)
04.2023 - Current

Human Resources Administrator

New Dawn Technologies
07.2022 - Current

Cashier

Shell Montana Park
07.2021 - 06.2022

Volunteer

Youth For Survival
03.2021 - 06.2021

Organisational Change Management Certificate

PMI Institute

Diploma Human Resources Management

Damelin
Mpho LingaloHuman Resources Administrator