Mpho Kodibona
Sales Assistant
Rodekop, Germiston
Summary
Dedicated Sales professional experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
A results-focused outside sales professional with strong time-Management and organizational skills, able to make quality
presentations for increased sales results. Proven track record of building lasting relationships with customers based on product knowledge and efficient sales service. An innovative problem-solver
who brings creative solutions to the table.
From developing and implementing improved processes and procedures to retail operations and supply chain. Backed by my superior organization and multitasking capabilities, I excel at organizing and streamlining daily operations to drive optimal productivity.
Overview
5
5
years of professional experience
Work History
Cashier/Shop Assistant
Ackermans
11.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Agent
Lewis Group Ltd.
09.2023 - 10.2023
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Shop Assistant
Checkers Hyper
04.2022 - 04.2023
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Completed daily tasks accurately and on-time to support shop needs.
Dispatch Clerk
Dis-Chem Pharmacies
07.2019 - 11.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
Education
Life and Environmental sciences -
University Of South Africa
Current -
Retail [Certificate in wholesale and retail operations] - undefined
SpecCon Holdings
01.2023 -
Sales - undefined
SpecCon Holdings
01.2023 -
Advanced Microsoft Word [C1] - undefined
SpecCon Holdings
01.2023 -
Introduction to computers [C1] - undefined
SpecCon Holdings
01.2023 -
Grade 12 [Matric] - undefined
Tlou Nare Secondary School
01.2017 -
Skills
Time Management Skills
Cash Handling and Management
Customer Relations
Retail Merchandising
Product Knowledge
Refund Handling
Daily Reporting
Inventory Control
Records Maintenance
Complex Problem-Solving
Issue Resolution
Organizational Abilities
Order Packaging
Loss Prevention
Refunds and Exchanges
Reports and Documents
Point of Sale Operation
Cleaning and Sanitizing
Merchandise Restocking
Conflict Resolution
Customer Service
Cash Handling
Product Recommendations
Customer Assistance
Drawer Balancing
Payment Processing
Personal Information
- Date of Birth: 10/14/1999
- Gender: Male
References
Ackermans_Moratiwa Crossing:
Tel:013 263 1014
Lewis Group Ltd_Apel:
Tel:087 109 1503
Checkers_Springs Mall:
Tel:011 736 0460
Dis-Chem Pharmacies HR:
Tel:011 589 2200
Timeline
Life and Environmental sciences -
University Of South Africa
Current -
Cashier/Shop Assistant
Ackermans
11.2023 - Current
Sales Agent
Lewis Group Ltd.
09.2023 - 10.2023
Retail [Certificate in wholesale and retail operations] - undefined
SpecCon Holdings
01.2023 -
Sales - undefined
SpecCon Holdings
01.2023 -
Advanced Microsoft Word [C1] - undefined
SpecCon Holdings
01.2023 -
Introduction to computers [C1] - undefined
SpecCon Holdings
01.2023 -
Shop Assistant
Checkers Hyper
04.2022 - 04.2023
Dispatch Clerk
Dis-Chem Pharmacies
07.2019 - 11.2021
Grade 12 [Matric] - undefined
Tlou Nare Secondary School
01.2017 -