Summary
Overview
Work History
Education
Skills
Certification
References
Software
Timeline
Generic

MPHO KENEILWE PHEFO

Acting Employee Officer
Amandelbult

Summary

I am currently working as ER Officer responsible for the coordination of all activities within the ER discipline primarily focuses on maintaining positive and productive relationships between employer and employee. My role includes the responsibility to building strong collaborative working relationships across all levels and within the team, Driving teamwork within own and with other functions to ensure improved results, Ensuring health, safety & environment management systems & procedures are followed and ensuring a continuous consultation process with all Union stakeholders, and stakeholders involved.

Overview

20
20
years of professional experience
6
6
Certifications

Work History

Acting Employee Relation Officer

Siyabangena Women In Mining under Siyanda Bakgatla Platinum Mine
01.2023 - Current
  • Facilitate disciplinary Hearings, Grievance and counselling.
  • Identify potential conflict situations, identify root causes and propose actions steps.
  • Control discipline and ensure fair decisions regarding Industrial Relations by following procedures and ensuring that all stakeholders are well in the procedures.
  • Ensure fair proceedings by advising both Management and the trade Unions representative on policies and procedure of the Company.
  • Facilitate the process of Occupationally Incapacitated employees.
  • Arrange Employee Relations Training for Managers.
  • Facilitate the Employee Wellness Referrals.
  • Manage disputes ensuring compliance with labour law
  • Facilitate resolving workplace conflict
  • Ensure policies align with organisational needs
  • Collect and analyse employee data to identify trends and areas of improvement
  • Legal compliance and risk management
  • Manage employee feedback
  • Communicate policy and code of conduct effectively
  • Provide guidance to managers on HR Policies and Employee Relation matter
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.

Human Resources Assistant

Siyabangena Women In Mining
10.2020 - 02.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.

Human Resources Generalist

Siyabangena Women In Mining under Siyanda Bakgatla Platinum Mine
01.2020 - 01.2023
  • Recruitment of new employees
  • Ensuring operational staffing levels as per business plan
  • Labour allocation, staffing and effective Manning process
  • Compiling shift adjustment, substitutions, shaft clearance
  • Compile employee acting/relieving forms
  • Compile employee movement (Promotions, Demotion & Org re-assignment
  • Compile daily, weekly and monthly report of absenteeism, sick leave abuse and short shift
  • Draw a monthly report of mine legals
  • Compliance with legal requirements, Red ticket, Training, first Aid & HTS
  • Booking Medical bookings for new and Ex Leave Training
  • Facilitate the induction process of employees
  • Providing administrative support pertaining to various HR related functions
  • Draw monthly report for Mine legal compliance
  • Facilitate induction process of employees

Human Resources Development Officer - People Development

Anglo American Platinum - Amandelbult Complex
01.2017 - 01.2019
  • Performance Management.
  • Facilitate the Performance Management Process for all employees in our Operation.
  • Facilitate the annual Performance Management Training.
  • Communicating the business targets and objectives and deadlines and ensuring it is part of the employee’s contract.
  • Update Anglo internal Server on Individual Performance Contract received.
  • Facilitate the Performance Management Mid-Year as well as the Final Year End Review.
  • Updating the Status tracking Reports and follow-up
  • Coordinating the Performance Improvement Programme for under-performers.
  • Talent Management
  • Coordinate the Mentorship Programme for Capacity pools
  • Nominate senior staff for mini panels.
  • Conduct stay interviews for individuals in critical positions and high turnover jobs.
  • Ensure Succession Planning is in place for Management Levels.
  • Coordinate the Career Development Panels for Supervisory Levels
  • Training and Development
  • Compile the Workplace Skills Plan
  • Scheduling employees for courses, Programmes etc.
  • Compile and Submit Annual Training Report.
  • Scheduling Employees for ex- leave Induction Refresher
  • HR Workforce/Capacity Planning
  • Provide input to Capacity planning process by attending Annual S Budget review and planning meetings.
  • Labour management including tracking and reporting
  • Update of the Org Structures in line with Anglo Operating Model
  • Employee Information Management (HRIS)
  • Drawing Sap Reports for Management and other customers on employee Benefits.
  • Facilitate the Data Integrity process on Employee information.
  • Conduct Exit Interviews
  • Coordinate Employee Movements with Shared Services (New Hire, Transfers, Secondments, and Terminations etc.)
  • Contractor and Labour Hire Management.
  • Maintain Education Assistance on Sap.

Human Resources Generalist

Anglo American Development Centre, Rustenburg
01.2010 - 01.2017
  • My role was a generalist role within the Human Resources structure responsible for effective deployment and development of labour as well as good employee relations, with the responsibility of ensuring the effectiveness of the human resources and Human Resources Service delivery to the Human Resources Manager of the Operation.
  • Recruitment and Selection
  • Placing advert through Global Shared Services
  • Short-listing candidates with Line Management
  • Conducting Interviews
  • Arranging psychometric assessments and ensuring proper feedback is received.
  • Ensuring Selection of candidates is done in accordance with Recruitment Policy
  • Coordinating the Placements and engagement of new hires.
  • Facilitate the On-Boarding and Induction programme for new employees.
  • Ensure adherence to relevant policies and procedures through effective document control and Anglo approval system
  • Alignment of recruitment process/practices to Anglo policies and procedures
  • Facilitate risk assessment in terms of reference checks, credit checks, criminal record checks and verification of qualifications
  • Adherence to Recruitment turnaround time
  • Making bookings of Initial, Periodic and exit medicals

Human Resources Bursary Assistant

Anglo American Platinum – Development Centre
07.2005 - 01.2010
  • Responsible for providing administrative support in all areas of HR including recruitment, sign-on’s and on-boarding, terminations, performance and talent management, payroll queries, Bursary assistance
  • Coordinate all HR Administration documents with respect to appointments, transfers, promotions and terminations in collaboration with the HR Coordinator and Shared Services.
  • Prepare Fixed Term Contracts and manage all contractor administration, extension of contracts and terminations. Coordination and booking of security clearances, medical appointments and inductions.
  • Set up and coordinate interviews, prepare interview packs and assist candidates with travel and reimbursement arrangements.
  • Update the Organisational structure and Labour plan, monthly.
  • Assist with compilation of monthly HR reports, updating Trackers, compiling presentations and statistics.
  • Assist employees with queries related to HR Policies and Procedures, Benefit and Payroll queries
  • Manage and advise on all aspects relating to payroll administration, leave queries, Pension
  • Ensure HR governance in terms of application of legislation, policy and procedures, documentation of key decisions, record keeping and assurance processes
  • Provide project support in terms of various HR related projects, e.g. Employees Survey, Business Systems, etc.

Education

National Diploma - Human Resources Management

Maccauvlei Learning Academy

Skills

Work coordination

Certification

Targeted Selection, e-Recruitment – De Loitte.

References

  • Joy, Qokoyi, HR Manager, 083 996 7573
  • Gavin, Brink, Senior HRD Manager People Development, +27 11 3736763, +27 83 455 2652, Anglo America
  • Zach, Masindi, HRD Manager Bursaries, +27 11 411 6744, +27 83 289 1561

Software

Ms Word,SAP Overview , LMS System

Timeline

Acting Employee Relation Officer

Siyabangena Women In Mining under Siyanda Bakgatla Platinum Mine
01.2023 - Current

Human Resources Assistant

Siyabangena Women In Mining
10.2020 - 02.2023

Human Resources Generalist

Siyabangena Women In Mining under Siyanda Bakgatla Platinum Mine
01.2020 - 01.2023

Human Resources Development Officer - People Development

Anglo American Platinum - Amandelbult Complex
01.2017 - 01.2019

Human Resources Generalist

Anglo American Development Centre, Rustenburg
01.2010 - 01.2017

Human Resources Bursary Assistant

Anglo American Platinum – Development Centre
07.2005 - 01.2010

National Diploma - Human Resources Management

Maccauvlei Learning Academy

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