Mpho Clement Mogatusi

Dynamic and detail-oriented professional with over 11 years of experience in operations, scheduling coordination, technical support, and customer service. Proven track record in the telecommunications and FMCG industries, excelling in problem-solving, service delivery, and partner management. Adept at managing escalations, adhering to SLAs, and delivering efficient results in high-pressure environments. Highly skilled in both leadership and collaborative roles, known for producing timely, accurate reports and setting high-performance standards. Currently pursuing advanced business management qualifications to further enhance skill set. Short-Term Goal: In the next 6 months, aiming to advance within current role, taking on more technical responsibilities. Long-Term Goal: Aspiring to become a highly skilled leader within the industry in 5 years, working alongside industry experts in a professional environment.