Mphanana July Moloi
Senior Phlebotomy Technician In Charge
Tlholong, Kestell
Summary
Accomplished Senior Phlebotomy Technician at Pathcare, renowned for leadership and venipuncture expertise. Spearheaded initiatives enhancing patient care and efficiency, while fostering team growth through effective communication and emotional intelligence. Achieved a 20% reduction in patient wait times by optimizing workflows and collaborating with multidisciplinary teams.
Overview
17
17
years of professional experience
3
3
Certifications
6
6
Languages
Work History
Senior Phlebotomy Technician in Charge
Pathcare
05.2024 - Current
- Led and supervised a team of phlebotomy technicians to ensure efficient and accurate blood specimen collection in a busy clinical environment.
- Coordinated scheduling and workflow to optimize patient throughput and reduce waiting times in the phlebotomy department.
- Trained and mentored junior staff and students on best practices in blood collection, specimen labeling, and handling to maintain high-quality standards.
- Performed quality control checks on phlebotomy equipment and supplies to maintain high safety and accuracy standards.
- Managed inventory control systems for phlebotomy supplies, ensuring uninterrupted service and minimizing waste.
- Collaborated with multidisciplinary teams (Area manager, nursing manager, Zone manager & Client Services Officer) to integrate phlebotomy services into broader patient care pathways.
- Conducted detailed risk assessments and maintained compliance documentation to support regulatory audits and quality improvement initiatives.
- Monitored and analyzed phlebotomy data to identify trends and implement process improvements for increased efficiency.
- Established and maintained quality assurance program's ensuring adherence to clinical and laboratory standards for specimen collection and handling.
- Facilitated continuous professional development workshops to keep the phlebotomy team updated on the latest best practices and technological advancements.
- Perform POCT QC review and troubleshooting and quality assurance procedures.
- Experience in maintaining QA systems including being involved with SANAS assessment.
- Spearheaded initiatives to improve coordination between phlebotomy and other clinical departments to streamline patient testing workflows and reporting.
- Supervised daily phlebotomy operations, ensuring adherence to clinical protocols and maintaining a high standard of patient care in a high-volume setting.
- Oversaw compliance with health and safety protocols to mitigate infection risks and ensure staff and patient safety in the phlebotomy unit.
- Experience in talent acquisition.
Certified Phlebotomy Technician
Pathcare
02.2018 - 05.2024
- Performed venepuncture and other blood collection procedures with high accuracy, ensuring patient comfort and safety.
- Conducted routine equipment quality checks and maintenance to ensure optimal functionality and accuracy in sample collection.
- Direct involvement in validations and verifications of POCT equipment as per SOPS.
- Trained and supervised junior phlebotomy technicians and support staff, promoting best practices and adherence to safety guidelines.
- A trained depot auditor with the experience in maintaining the quality management system including being directly involved with internal assessments. Performing internal audits as per relevant schedule and procedure.
- A proven track record in displaying leadership abilities including building and maintaining a positive relationship with the internal / external.
- Collaborated with Area manager and Client Services Officer in the drive for area growth.
- Direct involvement in POCT QC reviews and troubleshooting.
- Managed logistics and inventory of blood collection supplies to prevent shortages and maintain continuous service delivery.
Emergency Care Officer (Basic Life Support)
Free State Emergency Medical Services
08.2012 - 01.2016
- Assisted emergency medical teams in providing timely and effective prehospital care to critically injured or ill patients.
- Monitored vital signs and administered Basic Life Support (BLS) interventions under the supervision of paramedics and emergency personnel.
- Performed accurate patient assessments and communicated critical information to paramedics and hospital staff for continuity of care.
- Supported paramedics during emergency interventions by preparing and maintaining medical equipment to ensure readiness and efficiency.
- Collaborated with healthcare professionals to update patient records accurately and maintain clear communication during emergency care
operations. - Ensured the proper sanitation and readiness of emergency care equipment to maintain compliance with health and safety standards.
Tour Guide / Bartender
Lionsrock Game Lodge
04.2009 - 05.2011
- Demonstrated excellent communication skills by liaising with clients to ensure
memorable tours and addressing their queries promptly. - Managed bar operations efficiently, including stock control, cash handling, and customer service in a high-paced environment.
- Provided personalised and engaging tour experiences to diverse groups, enhancing visitor satisfaction in Lionsrock Game Lodge.
- Coordinated with local service providers and suppliers to enhance tour offerings and bar inventory availability.
- Collaborated with colleagues to ensure seamless coordination between tour schedules and bar service operations.
Education
No Degree - Medical Laboratory Technician, E.s.p Phlebotomy
Pathcare Academy
Goodwood, South Africa 04.2001 -
Matric
Nkarabeng Secondary School
Kestell, Free State12-2006
No Degree - Bssic Ambulance Attendant
Vulindlela Ambulance College
Bethlehem, South Africa 04.2001 -
Skills
Venipuncture Expertise
Laboratory Equipment Operation
Blood Specimen Handling
Basic Life Support
Effective Communication Skills
Medical Record Documentation
Health and Safety Compliance
Leadership and Decision making
Emotional Intelligence
Problem solving and Effective Organizational Skills
Tenacity, Resilience and Ability to work under pressure
Additional Information
Reference
Mr. Phillemon Khehla Mnguni
Free State EMS (Vrede, Shift Leader)
0177531060 / 0727097800
Mrs. Danine Mattheus
Pathcare Laboratory (Area Manager, Bethlehem)
0583034961 / 0732399252
Sr. Claire Reid
Pathcare Laboratory ( Nursing Services Manager, Kimberley)
0538308960 / 0826883647
Certification
PT - Phlebotomy Technician
Timeline
Introduction to Lab Quality Management
03-2026
Introduction to Quality Lab Management
03-2026
Senior Phlebotomy Technician in Charge
Pathcare
05.2024 - Current
Certified Phlebotomy Technician
Pathcare
02.2018 - 05.2024
PT - Phlebotomy Technician
01-2017
Emergency Care Officer (Basic Life Support)
Free State Emergency Medical Services
08.2012 - 01.2016
Tour Guide / Bartender
Lionsrock Game Lodge
04.2009 - 05.2011
No Degree - Medical Laboratory Technician, E.s.p Phlebotomy
Pathcare Academy
04.2001 -
No Degree - Bssic Ambulance Attendant
Vulindlela Ambulance College
04.2001 -
Matric
Nkarabeng Secondary School