MOTSHIDISI SAMUEL MALATSI
ADMITTED ATTORNEY OF THE HIGH COURT OF SOUTH AFRICA
TZANEEN,LP
Summary
Dynamic professional with a friendly demeanor and strong teamwork skills, previously at Phuti Funeral Ministry Group Pty Ltd. Proven track record in enhancing employee retention and streamlining HR processes. Adept at negotiating settlements and conducting thorough investigations, demonstrating exceptional customer service and problem-solving abilities. Committed to fostering a positive work environment.
Overview
21
21
years of professional experience
Work History
MR
MSMALATSI ATTORNEYS
03.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
CLAIMS ADMINISTRATOR
ROAD ACCIDENTFUND
11.2006 - 02.2010
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Conducted thorough investigations into potentially fraudulent claims, reducing company losses.
- Developed easy-to-understand reports for management, detailing key metrics and performance indicators of the claims department.
- Negotiated settlements within approved authority limits to achieve fair outcomes for both customers and the company.
- Expedited large-volume claim resolutions, coordinating closely with adjusters and other stakeholders involved in the process.
- Optimized case management with establishment of best practices.
- Reduced claim processing time by streamlining workflows and implementing efficient practices.
- Collaborated with legal teams on complex cases to ensure proper documentation and adherence to relevant laws and regulations.
- Achieved faster resolution times with proactive follow-ups on pending documentation from policyholders or providers.
- Kept high average of performance evaluations.
LABOUR RELATIONS AND HUMAN RESOURCES MANAGER
PHUTI FUNERAL MINISTRY GROUP PTY LTD
03.2005 - 11.2006
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
CANDIDATE ATTORNEY
LEBEA AND ASSOCIATES ATTORNEYS
11.2003 - 02.2005
- Conducted thorough research on various areas of law, ensuring accurate information and strong case foundations.
- Prepared essential legal documents for successful case outcomes and settlements.
- Managed multiple caseloads simultaneously without compromising quality or timeliness of work product.
- Kept abreast of developments in relevant legislation, ensuring that advice given was current and accurate at all times.
- Attended court proceedings, representing clients'' interests and protecting their rights effectively.
- Successfully negotiated settlements between disputing parties, avoiding costly litigation processes.
- Assisted in drafting contracts that protected clients'' interests while adhering to applicable laws and regulations.
- Maintained strict adherence to professional ethics guidelines, upholding the integrity of the legal profession at all times.
- Identified opportunities for cost savings and process improvements, leading to increased profitability and client retention.
- Supported senior attorneys in high-profile cases, contributing to favorable verdicts and settlements.
- Collaborated with diverse teams of legal professionals to ensure well-rounded case strategies and comprehensive client representation.
- Enhanced client satisfaction by providing comprehensive legal advice and representation.
- Assisted lawyers with materials preparation for internal and external training events.
- Analyzed legal documents and identified pertinent issues for clients.
- Represented clients in court hearings and in negotiations with other parties.
- Explained available courses of action and possible repercussions of cases to clients.
Education
BACHELOR OF LAWS(LLB) - LAW
UNIVERSITY OFTHE NORTH
LIMPOPO 05.2001 -
Skills
Friendly, positive attitude
Timeline
MR
MSMALATSI ATTORNEYS
03.2010 - Current
CLAIMS ADMINISTRATOR
ROAD ACCIDENTFUND
11.2006 - 02.2010
LABOUR RELATIONS AND HUMAN RESOURCES MANAGER
PHUTI FUNERAL MINISTRY GROUP PTY LTD
03.2005 - 11.2006
CANDIDATE ATTORNEY
LEBEA AND ASSOCIATES ATTORNEYS
11.2003 - 02.2005
BACHELOR OF LAWS(LLB) - LAW
UNIVERSITY OFTHE NORTH
05.2001 -
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