Motshabi Monica Motlhabediwa
Ward Aid
Bloemfontein
Summary
Dynamic and results-driven professional with experience at Universitas Hospital, excelling in patient information processing and team collaboration. Proven ability to enhance operational efficiency through effective communication and problem-solving skills. Committed to delivering exceptional customer service while maintaining data accuracy and confidentiality in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerk position. Ready to help team achieve company goals.
Overview
3
3
Languages
15
15
years of professional experience
Work History
Ward Aid
Department of Health (Universitas Hospital)
05.2012 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Passionate about learning and committed to continual improvement.
Acting Clerk
Department of Health (Universitas Hospital)
03.2022 - 11.2022
- Processed patient records and maintained accurate filing systems to ensure compliance with health regulations.
- Managed inventory of medical supplies, ensuring timely reordering and minimizing stock shortages.
- Assisted with data entry into electronic health record systems, improving accuracy and efficiency of patient information management.
- Implemented improvements in document management processes, enhancing retrieval speed and reliability of patient files.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
Information Technology (Leanership)
MictSeta
03.2011 - 03.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
Information Technology, NQF Level 3 - End User Computing
MictSeta
Bloemfontein 03-2012
High School Diploma -
Sehunelo Secondary School
Bloemfontein Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Multitasking
Computer skills
Calm under pressure
Personal details
Date of birth: 1990/06/01
I'd number: 9006020328084
Gender : female
Timeline
Acting Clerk
Department of Health (Universitas Hospital)
03.2022 - 11.2022
Ward Aid
Department of Health (Universitas Hospital)
05.2012 - Current
Information Technology (Leanership)
MictSeta
03.2011 - 03.2012
Information Technology, NQF Level 3 - End User Computing
MictSeta
High School Diploma -
Sehunelo Secondary School