Motlatsi Thato Mamabolo
Katlehong
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
6
6
years of professional experience
Work History
Office Administrator and Office Cleaner
TL Consulting
01.2023 - 07.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Tutor (grade 4 and grade 7 learners)
Private
02.2020 - 05.2021
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Sales Agent
iTalk Call Centre
02.2019 - 08.2020
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Distributor
Herbalife
06.2018 - 10.2018
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Coordinated promotional events to showcase products and drive brand awareness.
Education
Matric -
Aaron Moeti Adult Centre
Katlehong Certificate - Business Acumen And Office Administration
Rand Water
Fourways Certification - Hygiene And Cleaning
Libalele Development Enterprise
EdenvaleSkills
Communication
Adaptability
Critical thinking
Time management
Bookkeeping
Strategic planning
Booking travel
Administrative support
Budgeting
Managing office supply inventory
Office management
Inbound phone call handling
Office administration
Sorting and labeling
Meeting coordination
Performance improvement
Ethics-focused
Sales and marketing
Project Management
Staff Management
Scheduling
Microsoft expertise
Personal Information
Date of Birth: 07/06/00
Languages
English
Elementary (A2)
Zulu
Elementary (A2)
Timeline
Office Administrator and Office Cleaner
TL Consulting
01.2023 - 07.2024
Tutor (grade 4 and grade 7 learners)
Private
02.2020 - 05.2021
Sales Agent
iTalk Call Centre
02.2019 - 08.2020
Distributor
Herbalife
06.2018 - 10.2018
Matric -
Aaron Moeti Adult Centre
Certificate - Business Acumen And Office Administration
Rand Water
Certification - Hygiene And Cleaning
Libalele Development Enterprise