Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
CustomerServiceRepresentative
Motlatsi Thato Mamabolo

Motlatsi Thato Mamabolo

Katlehong

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

6
6
years of professional experience

Work History

Office Administrator and Office Cleaner

TL Consulting
01.2023 - 07.2024
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Tutor (grade 4 and grade 7 learners)

Private
02.2020 - 05.2021
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Sales Agent

iTalk Call Centre
02.2019 - 08.2020
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.

Distributor

Herbalife
06.2018 - 10.2018
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Coordinated promotional events to showcase products and drive brand awareness.

Education

Matric -

Aaron Moeti Adult Centre
Katlehong

Certificate - Business Acumen And Office Administration

Rand Water
Fourways

Certification - Hygiene And Cleaning

Libalele Development Enterprise
Edenvale

Skills

Communication

Personal Information

Date of Birth: 07/06/00

Languages

English
Elementary (A2)
Zulu
Elementary (A2)

Timeline

Office Administrator and Office Cleaner

TL Consulting
01.2023 - 07.2024

Tutor (grade 4 and grade 7 learners)

Private
02.2020 - 05.2021

Sales Agent

iTalk Call Centre
02.2019 - 08.2020

Distributor

Herbalife
06.2018 - 10.2018

Matric -

Aaron Moeti Adult Centre

Certificate - Business Acumen And Office Administration

Rand Water

Certification - Hygiene And Cleaning

Libalele Development Enterprise
Motlatsi Thato Mamabolo