MOTLATSI SEKHOTO
LAB BRANCH MANAGER
Pimville,GP
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Knowledgeable Credit Controller with strong background in Debtors department and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management.
Committed to leveraging transferable skills to drive results and support team growth in new career path.
Overview
32
32
years of professional experience
1999
1999
years of post-secondary education
4
4
Languages
Work History
Branch Manager
Target Pathology Laboratories
05.2022 - Current
- Develop and implement strategies to expand consumer sales and boost branch production
- Drive team performance by hiring, training, and coaching staff to excel
- Foster staff loyalty through strong leadership and effective communication
- Deliver exceptional customer service, consistently exceeding expectations and motivating representatives
- Cultivate staff loyalty with leadership, communication skills
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Office Administrative Assistant
Cureday Hospitals
10.2018 - 02.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collaborated with various departments to ensure smooth daily operations, resolving administrative issues as they arose.
Credit Controller
Ampath Trust
04.2008 - 09.2018
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Obtained payments and entered details into system.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
Credit Controller
Absa Bank
06.1993 - 03.2008
- Strengthened client relationships, ensuring timely payments
- Implemented new credit policies, enhancing credit risk management
- Leveraged data analytics to predict payment behaviors
- Raised credit limits safely, increasing customer purchasing power
- Leveraged data analytics to predict payment behaviors
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Streamlined the credit control process by developing a comprehensive debtor management system.
Education
Diploma in Credit Management - Mercantile Law, Economics, Accounting, Business communication and Credit Management
Damelin College
Matric - English, Afrikaans, Tswana, Biology, Geography and Mathematics
Odi High School
Skills
Strategic Planning
Personal Information
Gender: M
Timeline
Branch Manager
Target Pathology Laboratories
05.2022 - Current
Office Administrative Assistant
Cureday Hospitals
10.2018 - 02.2021
Credit Controller
Ampath Trust
04.2008 - 09.2018
Credit Controller
Absa Bank
06.1993 - 03.2008
Matric - English, Afrikaans, Tswana, Biology, Geography and Mathematics
Odi High School
Diploma in Credit Management - Mercantile Law, Economics, Accounting, Business communication and Credit Management
Damelin College
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