Motlatjo Mongalo
Sales Manager
Klerksdorp
Summary
To be an exceptional leader and manager, who is able to deliver updated, accurate and excellent work, and to be a life-long learner? I want to grow as a person and in the commercial and public field. I strive to improve on my experience, skills, drafting, reading, writing, and research skills, according to the standard required by my employer. To use my drive, passion, skills and expertise to one day see myself successful and well-accomplished.
Overview
17
17
years of professional experience
Work History
Business development Representative
Brand house Beverages Pty Ltd
- Develop and manage sound customer relationships
- Sound internal key stake holder relationships maintained
- Achieve sales volume and market share targets in all channels
- Implement promotions according to the Trade Marketing Cycle Plan
- Ensure Channel specific PICOS effectively executed and entrenched with in the channel
- Ensure BTL merchandising execution according to regional marketing plan
- Understanding Excellent Outlet Execution Guidelines
- An ability to create brand experiences that are memorable
- Manage price to National recommended selling prices per segment guidelines
- Understanding of key market share attributes: What is Model Stock
- What is Forward Share
- What is BRANDHOUSE Market Share
- Handle customer and consumer complaints and queries
- Manage product quality according to BRANDHOUSE quality standards
- Manage sales administration requirements.
Field sales Rep
Brand house Beverages Pty Ltd
- Develop lower tier outlets
- Achieve sales and volume targets monthly
- Handle customer complains
- Maintain relationship with all stakeholders.
New Accounts Coordinator
Brand house Beverages Pty Ltd
- Opening of new accounts
- ITC Checks for new customers
- Prepare, file and retrieve sales-related documents, like contracts
- Design and renew sales proposals
- Update internal databases with account information
- Coordinate meetings, calls and demos for the Account Management team
- Conduct research on prospective clients
- Liaise with internal teams to ensure proper pre-and post-sales service
- Communicate customer feedback to Marketing, Sales and Product Development teams
- Create detailed reports of campaigns' results
- Perform market and competitive research
- Help create promotional materials (e.g
- Presentations and videos).
Call Centre Agent
Direct Channel Marketing
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation
- Deliver promotional presentations to current or prospective customers
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes
- Contact current or potential customers to promote products or services
- Explain products or services and prices, and answer questions from customers
- Explain technical product or service information to customers
- Answer customer questions about goods or services
- Obtain customer information such as name, address, and payment method, and enter orders into computers
- Maintain records of customer accounts
- Record names, addresses, purchases, and reactions of prospects contacted
- Maintain records of customer accounts
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
- Identify potential customers
- Adjust sales scripts to better target the needs and interests of specific individuals
- Develop content for sales presentations or other materials
- Answer telephone calls from potential customers who have been solicited through advertisements
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts
- Contact current or potential customers to promote products or services
- Maintain records of contacts, accounts, and orders
- Maintain records of customer accounts
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
- Schedule appointments with prospective customers.
Sales Manager
HEINEKEN Beverages SA
02.2016 - Current
- Management of a Sales Team
- Develop Quarterly Sales plans
- Provide customer service excellence
- To lead all functional areas within the business unit to meet business growth objectives
- Maintain sound internal and external key stake holder relationships
- Understanding of Excellent Outlet Execution & PICOS Guidelines and implementation
- Manage Sales Team's budget
- Manage time and territory opportunities in terms of resource allocation
- Manage customer master data and ensure accuracy with regard to customer segmentation and tier
- Develop BTL plans for implementation by the sales team in accordance with National, Regional marketing plan
- Develop ad-hoc Divisional promotions in line with brand and volume opportunities identified
- Handle customer and consumer complaints and queries
- Manage product quality according to HEINEKEN quality standards
- Develop price plans as per National guidelines and manage the sales team RRSP's implementation
- Develop and monitor implementation of fridge and draught placement plans
- Weekly Third Party team engagement / management
- Weekend and Flexible working times as per Business Operational Requirements.
Area Sales Manager
Brand house Beverages Pty Ltd
01.2008 - 01.2016
- Management and development of a functionally competent team
- Develop and maintain budget for the optimal management of functions
- Develop strategic business plans for the sales teams
- Understanding of Excellent Outlet Execution & PICOS Guidelines and implementation
- Management of a sales team covering both on and off premises channel
- Manage time and territory opportunities in terms of resource allocation
- Manage customer master data and ensure accuracy with regard to customer segmentation and tier
- Develop BTL plans for implementation by the sales team in accordance with National, Regional marketing plan
- Develop ad-hoc Divisional promotions in line with brand and volume opportunities identified
- Develop Quarterly sales plan
- Develop price plans as per National guidelines and manage the sales team RRSP's implementation
- Develop and monitor implementation of fridge and draught placement plans
- Weekly Third Party team engagement/management.
Education
Cost and Management Accounting Diploma - undefined
Call Centre Agent Diploma - undefined
Business management Certificate - undefined
AI in Business - undefined
Skills
Account development
Continuous professional improvement
Lead Generation
Product knowledge
Product and service sales
Problem-Solving
Excellent Communication
Flexible and Adaptable
Interpersonal Communication
Analytical and Critical Thinking
Training and Development
Attributes
Exceptional coaching and development abilities. Emotional Intelligence and communication facilitator
Secondaryeducation
Meridian College Polokwane, Grade 12, English First Language, Afrikaans (first additional language), Mathematics, Physical Science, Biology and Accounting
Languageproficiency
English, Sepedi, Tswana, Sotho, Afrikaans (basics) and Xhosa (basics)
Driverlicense
Code 8
References
Mr Given Shabangu, General Manager North Region and Operations HEINEKEN SA, 0826280195
Personal Information
- ID Number: 8308290389088
- Nationality: South African
Timeline
Sales Manager - HEINEKEN Beverages SA
02.2016 - Current
Area Sales Manager - Brand house Beverages Pty Ltd
01.2008 - 01.2016
Business development Representative - Brand house Beverages Pty Ltd
Field sales Rep - Brand house Beverages Pty Ltd
New Accounts Coordinator - Brand house Beverages Pty Ltd
Call Centre Agent - Direct Channel Marketing
WITS College of Commerce - Cost and Management Accounting Diploma,
Damelin - Call Centre Agent Diploma,
Stellenbosch University - Business management Certificate,
Gordon Institute of Business Science - University of Pretoria - AI in Business,