MOTLALEPULA DORAH MOLEMANE
Evander,South Africa
Summary
Highly skilled professional with expertise in customer service, stock management procedures, and shop floor maintenance. Demonstrates strong planning and organizational abilities, effective multitasking, and problem-solving skills to ensure operational efficiency. Adept at building cohesive teams and fostering a team player mentality while maintaining a strong customer orientation. Possesses excellent verbal and written communication skills, alongside the ability to work under pressure and deliver results. Career-driven with a focus on leveraging technical proficiency and leadership capabilities to contribute to business success.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work history
Beauty advisor relief
Clicks store Sunnypark
Pretoria, Gauteng
07.2022 - 10.2025
- Guided customers through the store layout to facilitate easy navigation.
- Enhanced customer loyalty by offering personalised beauty advice.
- Improved self-confidence of clients with appropriate make-up application techniques.
- Educated customers about product ingredients, ensuring informed purchasing decisions.
- Facilitated in-store makeup demonstrations to inspire potential purchases.
- Developed strong relationships with regular clients, encouraging repeat business.
- Streamlined store operations by maintaining clean and organised workstations.
- Advised customers on latest skincare trends to boost their skincare regime.
- Collaborated with other team members for optimised customer service delivery.
- Identified client needs by asking relevant questions and listening actively to the responses.
- Cultivated a welcoming shopping environment through friendly and professional demeanour.
- Demonstrated product usage, resulting in increased customer satisfaction.
Shop Assistant/ Cashier
Clicks Store Sunnypark
Pretoria, South Africa
07.2022 - 10.2025
- Advised customers on optimal product selection to boost sales performance.
- Executed merchandise scanning and payment collection with high accuracy.
- Promoted Clicks club card actively, enrolling new members effectively.
- Raised customer awareness of promotions to enhance sales outcomes.
- Maintained merchandising and housekeeping standards in alignment with store guidelines.
- Supported Group's vision as preferred health and beauty retailer by embodying company values.
- Updated knowledge on products, promotions, and events to provide accurate customer information.
- Demonstrated strong planning, organisational, and communication skills under pressure.
Education
Highest Grade Passed -
Morakolo Secondary School
Skills
- Computer skills
- Good planning and organizational skills
- Excellent verbal and written communication skills
- Self-motivated
- Team Building
- Problem solving
- Ability to work under pressure
- Understanding of stock management procedures
- Strong customer orientation
- Shop floor maintenance
- Effective multitasking
- Customer Service
- Team player mentality
Languages
English
Fluent
sotho
Fluent
setswana
Fluent
sepedi
Fluent
Custom Section
068 488 5066, dmotlalepula@icloud.com
Personal Information
- ID Number: 0207050795088
- Date of birth: 5 July 2002
- Gender: Female
- Nationality: South African
References
- Annah Masanabo, Manager, North Vaal, 0123219450
- Tebogo Madombela, Assistant manager, Perce gold, 0847549175
Timeline
Beauty advisor relief
Clicks store Sunnypark
07.2022 - 10.2025
Shop Assistant/ Cashier
Clicks Store Sunnypark
07.2022 - 10.2025
Highest Grade Passed -
Morakolo Secondary School