TSHEPO MATEE
Johannesburg South, Gauteng
Summary
Dynamic sales leader with over 15 years of proven success in B2B sales, key account management, and revenue growth across the FMCG, ICT, and retail sectors. Expertise in developing high-performing teams and implementing strategic market expansions while cultivating long-term client relationships that drive sustainable business growth. A strong track record in managing client accounts and delivering strategic financial solutions enhances client satisfaction through effective relationship management and problem-solving. Analytical skills combined with meticulous attention to detail ensure financial accuracy and compliance, positioning teams for optimal revenue growth.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Sales Executive
Alarn Concrete Products ( ACP)
Meyerton, Gauteng Vaal
04.2026 - Current
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
- Cold called customers to build lead database.
- Provided accurate quotes and price information to inform customer decision-making.
- Customised service offerings to accommodate consumer needs.
- Showcased product features and benefits to drive sales.
- Increased profits by negotiating favourable terms and pricing.
- Adapted sales techniques and approaches in response to market changes and competitive pressures.
- Coordinated with internal teams, including product development and customer service, to meet client needs effectively.
- Guided clients through the buying process, from initial inquiry to closing the sale, ensuring a smooth and positive experience.
- Provided exceptional after-sales support, addressing any customer concerns and fostering loyalty.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Closed large sales to exceed quota and align with company targets.
- Listened intently to customers to identify upselling opportunities.
- Studied competitors to develop innovative selling strategies.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Negotiated contracts and agreements with clients, optimising terms for both parties while maximising sales profitability.
- Converted cold leads to expand territory and negotiate profitable contracts.
- Delivered compelling presentations and product demonstrations to highlight features and benefits to prospective customers.
- Liaised with potential customers to determine needs and provide recommendations.
- Utilised CRM systems to track interactions with clients, manage sales pipeline, and optimise sales processes.
- Retained clients and obtained referrals by promptly resolving customer complaints, adding value and elevating service quality.
Key Accounts Manager
Vula Concrete
06.2025 - 03.2026
- Responsible for managing and growing relationships with existing clients while Identifying new business opportunities. They serve as the key point of contact for clients, ensuring customer Satisfaction and aligning solutions with client needs to drive sales performance.
- Manage a portfolio of existing client accounts, ensuring high levels of customer satisfaction.
- Develop and maintain long-term relationships with key stakeholders.
- Identify opportunities to upsell and cross-sell products or services.
- Meet or exceed sales targets and KPIs.
- Coordinate with internal teams to ensure timely delivery and resolution of client requests.
- Prepare and present regular account reviews and performance reports.
- Negotiate contracts and close agreements to maximize profits.
- Stay up to date on industry trends and competitor activity.
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.
- Monitored client satisfaction through regular feedback mechanisms, adapting strategies to meet evolving needs.
- Developed new business opportunities in existing customer portfolios to meet, upgrade and cross-sell revenue targets.
- Applied excellent negotiation, upselling and sales techniques to maximise revenue.
New Stores Manager
Retail Engage
07.2023 - 08.2024
- Led B2B strategies to expand market share for Bonsella Rewards Program (similar to PnP Smart Shopper)
- Hunted and onboarded 50+ new business partners, negotiating contracts and managing POS system integrations
- Trained and managed remote in-store teams, ensuring seamless nationwide program launches
- Exceeded targets by 30% through proactive relationship management with store owners and distributors
- Facilitated the smooth running of store operations, from opening to closing, ensuring high standards at all times.
- Led team meetings, communicated company updates, and motivated staff to achieve targets and improve performance.
- Led by example with the consistent delivery of exceptional customer service.
- Managed budget for store expenses, including staffing costs, supplies, and maintenance to control expenditure.
- Acted as the final point of contact for all escalated customer issues and complaints.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Monitored competitor activity, adjusted strategies to maintain competitive advantage and market share.
Business Development Manager
Iron Mountain South Africa (ICT)
10.2019 - 11.2022
- Generated R8M+ revenue by securing high-value clients like Sibanye Stillwater (R20M credit allocation)
- Expanded market reach into Bloemfontein, North West, and Northern Cape, increasing regional market share
- Managed tenders and pricing strategies, achieving 60% new client acquisition
- Recognized as top performer for closing 8/10 leads and leading the Shred Sales Team
Field Manager – Wholesale & Retail
Smollan Group (FMCG)
01.2018 - 02.2019
- Spearheaded sales for Johnson & Johnson, Twinsaver, and Revlon/Phillips across Spar, Pick 'n Pay, and Massmart
- Directed promotional campaigns and planogram execution, reducing out-of-stocks by 25%
- Trained 50+ field staff, improving team productivity and ROS (Return on Sales)
Field Sales Representative
Brandhouse Beverages (Heineken/Diageo)
- Achieved 100% distribution for brands like Heineken, Smirnoff, and Johnnie Walker in Vaal/JHB South.
- Launched Foundry Cider, capturing 15% market share from competitors through street activations.
- Managed a 120+ outlet database, maintaining client relationships that remain active today.
- Additional roles: Tracker Connect, Christensen Tools– detailed in full CV.
- Additional experience available upon request
Education
Matriculation/ Grade 12 Senior Certificate -
Moletsane High School
Soweto01-1999
Skills
- Professional Skills: Leadership Negotiation Public Speaking
- Technical Skills: CRM Systems SAP Sales Analytics CRM Systems Sales Analytics Market Intelligence Contract Negotiation Sales Forecasting Team Development
Account management
Month-end reporting
References
Lucky, Maleka, Smollan Team Leader, 072 239 6830
Accomplishments
- Generated R8M+ revenue by acquiring Sibanye Stillwater as key account (R20M credit facility)
- Expanded national market coverage by 40% through strategic route-to-market development
- Built and managed high-performing sales teams (up to 20 direct reports)
- Consistently exceeded sales targets by 25-30% across multiple organizations
Why Hire Me?
- Hunter-Farmer Balance: Excel at acquiring and retaining high-value accounts.
- Scalable Impact: Proven ability to enter new markets and grow teams.
- Relationship Capital: Long-standing ties with major distributors (Cambridge Foods, Continental Cash & Carry).
- Open to roles in: Sales Leadership | Key Account Management | B2B Business Development.
Languages
English
zulu
Websites, Portfolios, Profiles
https://mailto:tmatee1@gmail.com/
Websites, Portfolios and Profiles
www.linkedin.com/in/tshepo-matee-0851281b3
Work history
01-2005
Skills & Interests
Chess | Rugby | Hiking | Current Affairs
Languages
5,5
Timeline
Sales Executive
Alarn Concrete Products ( ACP)
04.2026 - Current
Key Accounts Manager
Vula Concrete
06.2025 - 03.2026
New Stores Manager
Retail Engage
07.2023 - 08.2024
Business Development Manager
Iron Mountain South Africa (ICT)
10.2019 - 11.2022
Field Manager – Wholesale & Retail
Smollan Group (FMCG)
01.2018 - 02.2019
Field Sales Representative
Brandhouse Beverages (Heineken/Diageo)
Matriculation/ Grade 12 Senior Certificate -
Moletsane High School