MOTHEO MPHATSOE
A+ Gradute
Port Elizabeth,Eastern Cape
Summary
An A+ graduate at Boston City Campus and still waiting for final results for a software development diploma from Varsity College. A seasoned sales advisor with exceptional success in business-to-business and business-to-consumer sales. Great administration experience and contract handling skills. Able to adapt into multiple work environments, hungry for experience and new challenges that will help me grow as an individual in this evolving working world.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work History
Sales Advisor
H&M
Port Elizabeth, Eastern Cape
10.2021 - 12.2021
- Perform customer service and merchandising duties on sales floor
- Unloading and organizing inventory
- Ring up customer purchases
- Stocktaking
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Educational Assistant
Dietrich Primary School
Port Elizabeth, Eastern Cape
12.2020 - 04.2021
- Assisted teachers with preparing for their lessons
- Capturing marks of learners in preparation for their reports
- Taught English & Life Skills as a substitute teacher when the teachers were absent
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Supported student learning objectives through personalized and small group assistance
Registration Assistant
The IIE Varsity Varsity College
Port Elizabeth, Eastern Cape
11.2018 - 02.2019
- Reporting to Collette Campbell, Vice Principal of Finance and Earlene Jacobs, Vice Principal of Student Services
- Registering students for upcoming academic year
- Going through contracts with students and parents/account payes
- Register students finger prints on Varsity Colleges biometric system and take capture pictures for their student cards
- Recorded costs accurately and explained any additional fees to guests
- Greeted students and parents and managed several daily registration requests
- Handled complaints and resolved conflicts involving courses, fees and results
Barista and Cashier
Sam Browns @ Varsity College
Port Elizabeth, Eastern Cape
02.2017 - 11.2018
- Reporting to Bronwen Tarlbot who is the owner
- Working as cashier
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Controlled line and crowd with quick, efficient service.
Product Promoter
Meridian National
Port Elizabeth, Eastern Cape
06.2015 - 09.2015
- Reporting to Malcom Lottering sales manager
- Introduce customers to new product on shelf
- Give customers short review on product
- Allow customers to taste product for free
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
Education
Certification - Computer Technician
Boston City Campus
Port Elizabeth 03.2021 - 12.2021
Diploma - Software Development
The IIE Varsity College
Port Elizabeth 02.2016 - 12.2021
High School Diploma -
Dale College Boys High School
King Williams Town 01.2010 - 12.2014
Skills
Computer Literate
Sales experience
Client Service
Customer Relations
Interpersonal communication skills
Fluent in English, Sotho, Xhosa, Tswana, Zulu
Timeline
Sales Advisor
H&M
10.2021 - 12.2021
Certification - Computer Technician
Boston City Campus
03.2021 - 12.2021
Educational Assistant
Dietrich Primary School
12.2020 - 04.2021
Registration Assistant
The IIE Varsity Varsity College
11.2018 - 02.2019
Barista and Cashier
Sam Browns @ Varsity College
02.2017 - 11.2018
Diploma - Software Development
The IIE Varsity College
02.2016 - 12.2021
Product Promoter
Meridian National
06.2015 - 09.2015
High School Diploma -
Dale College Boys High School
01.2010 - 12.2014