Mosuwe Peter Sekhoto
Hammanskraal,South Africa
Summary
Accomplished professional with extensive expertise in Microsoft Office Suite, technical proficiency, and inventory management. Demonstrates exceptional communication skills, including influential communication and public speaking, alongside strong financial reporting capabilities such as profit and loss analysis and competitor analysis. Proven leadership in diverse environments with effective delegating, inspiring motivation, and crisis handling. Adept at staff recruitment, conflict resolution, and ensuring health and safety compliance while maintaining knowledge of regulatory standards. Committed to delivering outstanding customer service and achieving organisational goals through critical evaluation and time efficiency.
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
12
12
years of professional experience
4007
4007
years of post-secondary education
1
1
Certification
Work history
Manager
Makopo Engineering
Hammanskraal, North West
01.2025 - Current
- Managed daily operations, ensuring compliance with safety and quality standards.
- Oversaw team performance providing guidance and support to enhance productivity.
- Developed and implemented training programmes to improve staff competencies and skills.
- Collaborated with cross-functional teams to streamline processes and improve efficiency.
- Facilitated regular meetings to communicate updates and align team objectives.
- Facilitated staff training, resulting in better customer service.
- Led performance reviews, identified areas for improvement.
- Enforced safety regulations to reduce workplace accidents.
- Optimised resource allocation for increased profits.
- Maintained inventory control, reduced stock shortages.
- Led and managed administrative staff to maintain smooth daily operations.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Store Manager
Makopo Engineering T/A Mochachos
Centurion, Gauteng
03.2024 - 09.2024
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff to enhance product knowledge and improve service delivery.
- Managed inventory levels to ensure stock availability and minimise wastage.
- Conducted regular performance evaluations to identify areas for staff development and improvement.
- Resolved customer complaints and inquiries promptly to maintain positive shopping experiences.
- Coordinated promotional activities and events to engage customers and boost sales.
- Analysed sales data to inform decision-making and drive operational efficiency.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Coached underperforming employees improving their job performance significantly.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Maintained an organised stock room for easy accessibility of goods.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Oversaw business staffing and training, building successful, customer-focused team.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Enforced service standards to maintain establishment reputation for excellence.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Leveraged strong working knowledge of products and systems within [Type] industry.
Site Manager
Kgosietsile Energy T/A BP Emporium
01.2021 - 01.2023
- Developed and implemented strategies to enhance operational efficiency across multiple teams.
- Led a diverse team in executing daily tasks whilst ensuring adherence to safety protocols.
- Facilitated training sessions aimed at improving staff skills and knowledge in energy management.
- Oversaw inventory management processes to ensure optimal resource allocation and utilisation.
- Evaluated performance metrics to identify areas for process improvement and operational effectiveness.
- Resolved operational challenges through effective problem-solving and decision-making techniques.
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
- Delegated tasks efficiently to maximise productivity.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
- Maintained inventory control, reduced stock shortages.
- Liaised with suppliers to ensure timely deliveries.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Assistant (Pit Instrumentation)
MRG Precision Engineering & Entle Arolo
Middelburg, Mpumalanga
06.2013 - 12.2017
- Assisted in maintaining and calibrating pit instrumentation to ensure optimal performance.
- Implemented standard operating procedures to enhance efficiency and accuracy of instrumentation tasks.
- Collaborated with engineering teams to troubleshoot and resolve instrumentation issues effectively.
- Conducted regular inspections of equipment to identify maintenance needs and prevent downtime.
- Support staff members with administrative tasks, reducing workload stress.
- Handled confidential information, maintaining discretion and integrity.
- Completed assigned work within deadlines and to company standards.
- Understood and adhered to company's health and safety policies.
- Demonstrated open communication and collaborated with various teams.
- Demonstrated adaptability by taking on ad-hoc tasks.
- Carried out duties with strict compliance to company standards and policies.
Education
National Diploma - Safety Management
University of South Africa
Business Management N4 -
Tshwane North College
Grade 12 - Commerce
Ithuteng Commercial High
Skills
- Microsoft office suite proficiency
- Technical proficiency
- Inventory management
- Communication proficiency
- Influential communication
- Public speaking
- Financial reporting
- Profit and Loss Analysis
- Competitor analysis
- Critical evaluation
- Leadership skills
- Leadership in diverse environments
- Effective delegating
- Inspiring motivation
- Time efficiency
- Crisis handling
- Constructive criticism
- Staff recruitment
- Conflict Resolution
- Health and Safety Compliance
- Knowledge of regulatory standards
- Customer Service
PERSONAL INFORMATION
Southern Sotho
Fluent
English
Fluent
Zulu
Fluent
Setswana
Fluent
References
- Mduduzi, Mthombeni, 076 263 5762, Mafube Coal Mine, Occupation: Foreman
- Hloni, Chawane, 071 175 7975, 067 901 3972, Kgosietsile Energy T/A BP Emporium, Occupation: Financial Director
Affiliations
- I can read and write music , book reading, following current affairs
Certification
Cyber security course volume 1- Hackers exposed
Timeline
Manager
Makopo Engineering
01.2025 - Current
Store Manager
Makopo Engineering T/A Mochachos
03.2024 - 09.2024
Site Manager
Kgosietsile Energy T/A BP Emporium
01.2021 - 01.2023
Assistant (Pit Instrumentation)
MRG Precision Engineering & Entle Arolo
06.2013 - 12.2017
National Diploma - Safety Management
University of South Africa
Business Management N4 -
Tshwane North College
Grade 12 - Commerce
Ithuteng Commercial High
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