Mosima Pheeha
Johannesburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Experience Agent Assistant
The Medical Society
Johannesburg
06.2022 - Current
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
Housekeeper
The Medical Society
Johannesburg
04.2021 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and disinfected patient exam rooms, and common areas to promote sanitary treatment and services environment.
Education
High School Diploma -
Makgoka High School
Nated - Electrical Engineering
Westcol
Skills
Customer service experience
Office administration
Administrative support
Telephone skills
Organization skills
Time management
Tech Savvy
Timeline
Customer Experience Agent Assistant
The Medical Society
06.2022 - Current
Housekeeper
The Medical Society
04.2021 - Current
High School Diploma -
Makgoka High School
Nated - Electrical Engineering
Westcol