MOSIA NTHUSENG NONHLANHLA
MEADOWLANDS
Summary
I seek challenging opportunities where i can fully use my basic computer literacy skills, minimum qualifications and Professional Inbound, Customer Care Consultant, Inbound & Debt Collector, Administrative and Safety Officer Working Experiences for the success of the Organization. I'm a very Passionate and hard working individual that loves to get my work done neatly and on deadline. I enjoy working in a team but i can also work individually. I learn fast and still enjoy learning new things everyday. I am very Persistent, Goal-driven and Self-motivated. Thank you for the consideration of my application. Please feel free to contact me if you have any further questions regarding my application.
Overview
1
1
year of professional experience
Work History
Administrator/ Safety Officer
NOTHANI ENGINEERING
- Answering calls, take messages, attend queries, handle incoming emails
- Administrate job cards from electricians
- Create proformas on QuickBooks
- Create and upload invoices when GRN is received
- Allocation of fleet and sign off petrol slips
- Check Vehicle discs and due dates for service
- Issue tools, report lost or damaged
- Compile monthly report for the City of Tshwane - (Installation and Auditing of meters)
- Compile monthly report for Eskom - (Installation of pillar boxes)
- Assist to compile Safety File according to the clients requirements
- Conduct Safety inductions on site and issue P.P.E and tools
- Ensuring all safety regulations / compliance are adhered to on site
- Check Reinstatements are properly done.
Collections/ Legal Process and QA Consultant
ADRS
- Report to the legal collection manager and legal compliance manageress
- Compliance check in terms of the legal process: Combine and simple summons
- Section 57 and 58 process
- Default judgment process
- Manage Attorneys debtor stages
- Booking in of Trace pack
- Confirmation call before allocation
- Assist Legal panel of Attorneys with daily queries and tasks
- Drafting and implementing settlement letters
- Drafting Paid up letters
- Attend incoming calls and queries from clients, attorneys, contractors and debtors
- Driving Settlement Campaigns
- Leasing between Attorneys, debtors and clients.
Inbound/ Customer Care Consultant
COMPUTICKET
- Making reservations for different events - (Theatres, festivals, expos and different sports around the country)
- Bus tickets sales
- Solve queries.
Debt Collector/ Customer Care
MTHONTI ATTORNEYS
- Collect outstanding municipal rates for COJ
- Update debtors on the system
- Follow up on unpaid PTPs
- Assist and solve debtor's queries
- Draft paid up letters
- Laising with COJ to update paid accounts and ammend wrong charges.
Credit Controller
Norton Lambrianos Attorneys
Bryanston ,Johannesburg
02.2023 - Current
- Liase with taxpayers, accountants and practitioners for the arrangement of any outstanding revenue and reurns.
- Collect outstanding tax returns and generate monthly reports in compliance with regulatory and organizational standards.
- Guide or educate individuals on how and where to make payments and submit reurns.
- Negotiate settlements and deferred arrangements or payment compromises.
Education
Certificate Awarded - OHS (OCCUPATIONAL HEALTH & SAFETY)
OXBRIDGE ACADEMY
Matric - undefined
SETLAKALANE MOLEPO HIGH SCHOOL
Skills
Excellent Interpersonal SkillsExcellent Communication Skills (Verbal and Written)Telephone EtiquetteSalesInbound Consultant SkillsDebt CollectorOffice AdminGood Planing and Organizing SkillsProblem Solving SkillsActive Listening SkillsAbility to work under PressureTime ManagementAbility to Act with TactCustomer ServiceComputer Literacy: Proficiency in Microsoft Word; Microsoft Excel; Microsoft Acess; Microsoft PowerPoint; Microsoft SharePoint; Digital Literacy; Microsoft 101; Internet and Email
Personal Information
Nationality: South African
References
- Mr Buti Yul Louw, NOTHANI ENGINEERING, Project Manager, yblouw@gmail.com, 079 460 5937
- Shawn Havenga, ADRS, Manager, shavenga@shaunetteconsultants.co.za, 084 875 1890 / 010 880 2231
- Mrs Vanecia Batohi, ADRS, Attorney/ Manageress, vanecia@mweb.co.za, 064 526 0052
- Ms Boniwe Ramoba, Supervisor, Norton Lambrianos Attorneys, 074 999 1099
Disclaimer
I MOSIA NTHUSENG NONHLANHLA declares that the information rendered above are all true and correct.
Timeline
Credit Controller
Norton Lambrianos Attorneys
02.2023 - Current
Administrator/ Safety Officer
NOTHANI ENGINEERING
Collections/ Legal Process and QA Consultant
ADRS
Inbound/ Customer Care Consultant
COMPUTICKET
Debt Collector/ Customer Care
MTHONTI ATTORNEYS
Certificate Awarded - OHS (OCCUPATIONAL HEALTH & SAFETY)
OXBRIDGE ACADEMY
Matric - undefined
SETLAKALANE MOLEPO HIGH SCHOOL