MOSHABELE EVANS MAKGOPA
Sales Representative
Phalaborwa
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Sales Representative
Bearing Man Group(BMG)
PHALABORWA
04.2018 - 04.2024
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Recommended complementary purchases to customers, increasing revenue.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Expanded customer base through cold calling, networking, and relationship building.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Trained and mentored new sales representatives.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
Store Man
ROB5 Milling
PHALABORWA
04.2014 - 04.2018
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Contributed to team success by actively participating in staff meetings, sharing feedback on operational improvements, and assisting colleagues when needed.
- Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
- Collaborated with suppliers to ensure timely delivery of goods while minimizing discrepancies between purchase orders and received shipments.
- Completed point of sale opening and closing procedures.
- Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
Education
Grade 12 - General Stream
Maphokwane High School
Phalaborwa 12.2010
Computer Literacy Certificate -
Pfukani Computer College
Phalaborwa 08.2010
Skills
Client Account Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative
Bearing Man Group(BMG)
04.2018 - 04.2024
Store Man
ROB5 Milling
04.2014 - 04.2018
Grade 12 - General Stream
Maphokwane High School
Computer Literacy Certificate -
Pfukani Computer College
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