Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Moses Thuso Vilakazi

Moses Thuso Vilakazi

Supply Chain And Logistics Professional
Randfontein,Gauteng

Work Preference

Desired Job Title

Stock Allocation PlannerNational Cross Dock Supervisor – Distribution PlanningNational VIP Customer Service OfficerImport Freight Controller (Key account for Massmart)Release Controller

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Randfontein, Gauteng, ZA
Open to relocation: Yes

Salary Range

600000/yr - 700000/yr

Important To Me

Work-life balanceFlexible work hoursCareer advancementTeam Building / Company RetreatsCompany CulturePersonal development programsHealthcare benefitsWork from home option

Summary

Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.

Overview

2
2
Languages
23
23
years of professional experience

Work History

Stock Allocation Planner

RCL FOODS
11.2022 - Current
  • Ensure excellent customer service by fairly distributing stock for direct orders and storage, while seeking cost-saving opportunities in distribution.
  • Plan for the next two weeks based on forecasts.
  • Collaborate with Outbound Supply Chain Managers to implement strategies.
  • Check weekly orders from direct customers to see if they can be fulfilled, ensuring stock is allocated.
  • Keep customer service levels high by maintaining stock availability; if low, adjust SKU priorities with production planners.
  • Work with planning teams to enhance national customer service while minimizing transport costs.
  • Collect weekly customer service feedback to meet KPIs and investigate customer service failures and implement corrective actions.
  • Manage low-supply SKUs to prevent service issues.
  • Keep VCS/PBCS stock control systems updated and plan for future needs.
  • Collaborate with the transport team for timely deliveries.
  • Address issues with damaged or short stock.
  • Monitor stock shelf life and expiry dates in warehouses and 3PL facilities.
  • Develop space plans quarterly and weekly during peak periods to avoid constraints and resolve with service providers or distribution managers.
  • Attend Distribution Weekly Meetings to improve customer service and identify slow-moving or redundant stock issues.
  • Coordinate the primary transport plan, ensuring loads are booked at least 48 hours in advance.
  • Escalate late delivery issues with the transport team.
  • Implement controls to ensure loads are executed as planned and address any non-conformances.
  • Manage stock age, slow-moving, and obsolete stock, recommending clearance.
  • Review stock levels and take corrective actions when needed.
  • Use the 'Available to Promise' report daily to allocate stock and ensure sufficient warehouse space.
  • Report on consistent late arrivals that impact on service and costs.
  • Track distribution team performance with daily customer service level reports.
  • Work with call Centre, distribution, and supply planning to meet customer expectations.
  • Liaise with the warehouse and sales managers about order shortfalls to fairly allocate stock.
  • Analyze and respond to customer service queries.
  • Monitor branch replenishment efficiency to meet CSL targets, especially for perishable items.
  • Conduct service level scenario planning to address ongoing issues.
  • Understand and use the stock allocation tool in SAP effectively.
  • Attend meetings regarding stock allocation to align with business intentions.
  • Ensure stock allocation tool updates reflect meeting outcomes.
  • Collaborate with national planning to minimize stock and transport costs.
  • Compile weekly and monthly reports using system data and take corrective actions as needed.
  • Maintain clean records in SAP by closing incomplete documents and open purchase orders.
  • Share relevant data with management for informed decision-making.
  • Participate in cost-saving projects, system improvements, and product launches.
  • Manage depot stock to meet budgeted distribution costs.
  • Split stock correctly between bulk storage and depots.
  • Meet customer service level targets.
  • Manage stock profiles and recommend actions for aging stock.
  • Address distribution space issues and propose solutions.
  • Work with planning and R&D to clear unsaleable stock.

National Cross Dock Supervisor – Distribution Planning

DEFY
06.2019 - 10.2022
  • Responsible for national cross-dock operations, deliveries, queries, and processes.
  • To ensure that all cross docks adhere to KPI’s, and limit failed deliveries.
  • In charge of all cross-dock team leaders and ensure that all delivery plans are executed.
  • Planning outbound deliveries from the National Distribution Centre’s (Ezakheni, Midrand and Durban) to customers or 3PL warehouses.
  • Monitor stock and ensure that stock is allocated to sales orders.
  • Liaise with NDC’s to ensure that trucks are booked and planned loads are executed.
  • Ensure that all stock is sent to 3PL Value logistics warehouses for delivery.
  • Ensure that all trip lists are uploaded to the Value logistics portal.
  • Ensure that Value logistics deliver all stock to customers on time and PODs received.
  • Optimizing transport costs and ensuring sales orders are expedited as per customers’ requirements.
  • Liaise with Sales team and Customers regarding stock status and build plan.
  • Prepare, present, and submit reports to executive Management, transporters, and customers.
  • Processing, submitting, and tracking of customer returns.
  • Work according to daily and monthly budget to meet KPI’s.
  • Ensuring all deliveries are completed timeously.
  • Analyzing current Cross-Dock processes nationally and developing solutions to issues that may arise.
  • Analyzing and solving delivery issues in a timely fashion.
  • Confirming orders, quantities, and delivery dates with customers.
  • Ensuring that all dedicated vehicles are fully utilized.
  • Ensuring all third parties comply with company processes and procedures.
  • Prepare and post daily budget report.
  • Reason for leaving: Opportunity to grow.

National VIP Customer Service Officer

CMA CGM
05.2018 - 07.2018
  • Responsible for the administrative activities concerning the processing, documentation and handling of all incoming containers and vessels for Global & VIP accounts nationally.
  • Direct communication with customers either by telephone, electronically or face to face.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Organize workflow to meet customer timeframes.
  • Direct requests and unresolved issues to the designated resource.
  • Communicate and coordinate with internal departments.
  • Follow up on customer interactions.
  • Reason for leaving: Temporarily employed.

Import Freight Controller (Key account for Massmart)

Kline Shipping - Durban
04.2016 - 02.2018
  • Client: MASSMART (Game; Makro; Jumbo; Builders Warehouse; Dion retailers)
  • Effect release of cargo timeously together with original B/L, Bill of Entry and cargo dues (or alternative SWB/TLX Release on Gapp / SARS EDI) before cargo is released.
  • Ensure invoicing is done timeously and accurately – Liaise closely with Finance to confirm self-billing / turn-in statement is correct prior to Massmart confirmation.
  • Update imports release system and NAVIS with release details immediately. Control the release process.
  • Effect carrier haulage requests with our service providers –when required.
  • Reconcile containers discharged on Navis for releases and collections.
  • Check for final redirections of containers prior to finalising container list road/rail.
  • Work closely with all operational KLSSA staff to ensure accurate info flow always.
  • Alert Massmart on the second free day for containers in the Terminal.
  • Ensure un-cleared containers are moved to nominated depot within the TPT free time.
  • To ensure Specific Massmart requirements and Massmart Service Levels are met and maintained.
  • Issue ANF and Freighted manifest timeously.
  • Provide JHB turn-in statement and monitor JHB turn-in report in Liner Suite.
  • Update on any changes to connecting ships that may alter cargo arrival in Durban.
  • Update on the ships port movements and berthing plan.
  • Ensure Navis is always up to date.
  • Ensure our own Liner Suite is always updated and matched to GAPP and vice versa.
  • Attend to all Massmart enquiries timeously to provide excellent service.
  • Reason for leaving: Resigned due to family responsibilities.

Release Controller

K Line Shipping - Durban
09.2014 - 03.2016
  • Secure sailing schedules and monitor vessels movements.
  • Maintain a manual recording of vessel completion and overstays.
  • Liaise with documentation ie: EDI transmission received.
  • Ensure all Hazardous / Reefer / Out of gauge details received.
  • Follow up on vessel’s discharge lists from respective vessel operators – any discrepancies found – to immediately notify respective parties.
  • Print Import discharge list and reconcile against operator’s list.
  • Ensure all Durban and Johannesburg re-directions are actioned prior to submitting manifest and COD requests to be actioned immediately.
  • Send the EDI (EDIR37) to TPT, with confirmation received back from them, once EDI actioned, forward Import Discharge List to our service providers and operators
  • Liaise with documentation with regards to ANF, submission of manifest to customs and NPA by documentation within the time frame
  • Send out charges / invoices to clients
  • Credit notes – authorization by the supervisor – copy in accounts (Samantha)
  • Print report of un-cleared containers – any un-cleared containers – send an email out to the clients informing them that we will be passing overstays
  • Overstays to be monitored
  • Once the client takes release we issue with all outstanding charges and issue a DRO (Delivery Release Order), for them to uplift from our nominated depot which is SACD
  • If containers are still in SACD for 28 days, we forward manifest to our depot for unpacking container and moving cargo to states warehouse, in which all parties are informed of this movement
  • Scanner Stops – clients request us to move via scanner, which we action and from scanner we move it to our nominated depot.
  • SARS Anti-Smuggling Stops – we email clients and to action accordingly
  • Once all of the above is done, we re-run all of our reports, which is all to be clear and then get our Freight Supervisor to sign them off.
  • Resolve import queries.

Imports Controller

K Line Shipping - Johannesburg
10.2011 - 05.2014
  • Prepare and send charges / invoices to clients (Freight and Landside)
  • Receive release documents, and check if all documents are to process release (Bill, telex, cargo dues, detentions, SARS release etc.)
  • Checking for telex release and update system for document surrender at Jhb office.
  • Ensure that all shipments are released within the free time at the terminal.
  • Advise client on shipment moving to overstay.
  • Pass overstays on un-cleared shipments.
  • Handle all stopped consignments i.e. Port Health, Plant Inspection, Border Police, CBCU etc.
  • Ensure that detention notice, movement letters and release notifications are sent to depot and clients.
  • Advising clients of detained or stopped shipments.
  • Arranging for detained shipments to move to depot for inspections.
  • Tracking if all shipments (overstay / Stopped) are moved to depot on time.
  • Liaise with depots for inspections, depot / exam charges and releases.
  • Liaise with customs officer to get shipments releases as fast as possible.
  • Ensure that Navis system is updated with correct transporter name.
  • Redirect shipment from (from Durban to Jhb or by rail / road).
  • Ensure that all charges including storage charges are invoiced before shipments are released.
  • Attend to client queries and Assist client in tracking all rail, road shipment and transhipment vessels.

Stops Clerk

TNT Express - Johannesburg
11.2009 - 10.2011
  • Advising customers of what information is required to enable stop to be finalized.
  • Negotiate with customs officers to finalize stop shipments (arranging Provisional Payments etc.).
  • Comply with Customs requirements (act) with regards to stop shipments.
  • Liaising with overseas office for missing paperwork and client contact details
  • Booking customs exams and ensuring all stopped consignments are examined and follow up until released.
  • Apply for refunds on Provisional Payments from Customs, and ensure that payments are banked.
  • Apply good customer relations to ensure that the clients' needs are identified always and using questioning techniques to establish client’s needs.
  • Match and suggest appropriate and innovative solutions (products/services) that meet with the client’s needs, especially when dealing with complaints from customer.
  • Establish/maintain sound relation with clients and satisfy client’s needs.
  • Complete and send daily report on all stopped consignments.
  • Previous position @ TNT Express - Mass Clerk / Import Controller
  • To print / capture flight manifest and submitting EDI extract manifest to customs.
  • Follow up on flights arrivals and update system.
  • To register new file on the system (Importers code, vat number etc.)
  • To draft and frame entries, VOC etc.
  • To communicate with origin stations for clients contact details, and missing paperwork (Commercial invoices, price list, Bill etc.)
  • To ensure that all additional documents that are required are on the file (police permits, Certificate of origin etc.).
  • Reason for leaving: Better Opportunity to Grow.

Release Clerk

UTI - Durban
02.2008 - 10.2009
  • Requesting SOB’s / ANF’s from shipping lines
  • Preparing shipping line’s release documents
  • Tracking shipments from Shipping lines, Cargo info, and Transnet website
  • Liaising with customs to ensure that all stopped shipments are released at the fastest possible time.
  • To ensure that all Detained shipments are released (port health, Plant inspection, State Vet etc.)
  • Attaching release documents and submitting them to Shipping lines to obtain final release of shipments.
  • Liaising with shipping lines to issue DRO for shipments sent to overstay.
  • Ensure that all LCL containers are moved to the depots and unpacked.
  • Preparing and issuing LCL DRO’s to clients.
  • Preparing delivery instructions and e-mailing them to transporters.
  • Liaising with transporters to get containers moved and delivered to clients at the fastest possible time.
  • To ensure that all transport documents are sent to transporters i.e. hazardous declaration / trem card.
  • Liaising with shipping lines/Customs on obtaining release for cargo sent to State Warehouse i.e. Lean charges, rent note etc.
  • Reason for leaving: Relocated to Johannesburg

Acting Import Clerk / Driver

Green Africa Shipping - Durban
06.2006 - 02.2008
  • Verified document accuracy to ensure compliance before container release
  • Checking if all charges are paid
  • Printing and preparing Manifest for customs and Transnet
  • Resolved customer queries to enhance service satisfaction and efficiency
  • Process invoices upon client’s request, and forwarding them to clients
  • Preparing vessel’s monthly report
  • Compiled detailed import lists for customs clearance.
  • Tracking container from Transnet
  • Passing overstays on un-cleared shipments.
  • Compiled and submitted acquittals to customs and Transnet for regulatory compliance
  • Reason for leaving: Better Opportunity to Grow.

Messenger

BuzziNezz Messenger Services
06.2005 - 05.2006

Home and Wear Assistant

Shoprite Checkers
06.2003 - 12.2004

Education

CPIM – Certified in Planning and Inventory Management -

APICS (P&L Academy)
Johannesburg, South Africa

Supervisory Development Programme -

Optimum Learning Technologies
Johannesburg, South Africa
05-2024

International Freight Management and Administration for Importers and Exporters -

Unisa
Johannesburg, South Africa
06-2014

Customs Clearing Part 1 -

Skills Development Specialist - SDS
Durban, South Africa
01-2009

Matric - IsiZulu, English, Afrikaans, Mathematics, Physical science, Technical drawing and Electronics

Ogwini Comprehensive Technical High School
Durban, South Africa
2000

Skills

Stock allocation

Inventory management

Demand forecasting

Financial analysis

Effective communication

Client relationship management

Effective communication

Time management skills

Pay attention to detail

Leadership abilities

Team leadership skills

Customer support

Stress management

Optimistic outlook

Demand forecasting

Timeline

Stock Allocation Planner

RCL FOODS
11.2022 - Current

National Cross Dock Supervisor – Distribution Planning

DEFY
06.2019 - 10.2022

National VIP Customer Service Officer

CMA CGM
05.2018 - 07.2018

Import Freight Controller (Key account for Massmart)

Kline Shipping - Durban
04.2016 - 02.2018

Release Controller

K Line Shipping - Durban
09.2014 - 03.2016

Imports Controller

K Line Shipping - Johannesburg
10.2011 - 05.2014

Stops Clerk

TNT Express - Johannesburg
11.2009 - 10.2011

Release Clerk

UTI - Durban
02.2008 - 10.2009

Acting Import Clerk / Driver

Green Africa Shipping - Durban
06.2006 - 02.2008

Messenger

BuzziNezz Messenger Services
06.2005 - 05.2006

Home and Wear Assistant

Shoprite Checkers
06.2003 - 12.2004

CPIM – Certified in Planning and Inventory Management -

APICS (P&L Academy)

Supervisory Development Programme -

Optimum Learning Technologies

International Freight Management and Administration for Importers and Exporters -

Unisa

Customs Clearing Part 1 -

Skills Development Specialist - SDS

Matric - IsiZulu, English, Afrikaans, Mathematics, Physical science, Technical drawing and Electronics

Ogwini Comprehensive Technical High School

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Moses Thuso VilakaziSupply Chain And Logistics Professional