Moses Shagari
Bartender/bar Waiter
Capetown ,WC
Summary
Dynamic Bartender Supervisor with a proven track record at Between Us, excelling in complaint handling and beverage preparation. Enhanced team performance through effective training and collaboration, leading to improved customer satisfaction and reduced operational costs. Committed to maintaining high standards of safety and cleanliness while fostering a positive work environment. Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, skilled in inventory control and staff development.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Bartender Supervisor
Between Us
01.2024 - 09.2025
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Bartender
Kove Collection
09.2022 - 08.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales Supervisor
Trecastelli Tradizione
11.2021 - 07.2022
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
Graduate Certificate - Hospitality
Kove Collection
Capetown 07.2022
International Driver's License - Driving
Zimbabwean
International 11.2020
Skills
Complaint handling
undefinedTimeline
Bartender Supervisor
Between Us
01.2024 - 09.2025
Bartender
Kove Collection
09.2022 - 08.2024
Sales Supervisor
Trecastelli Tradizione
11.2021 - 07.2022
Graduate Certificate - Hospitality
Kove Collection
International Driver's License - Driving
Zimbabwean
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