Summary
Work History
Education
Skills
Timeline
Generic
Morwa Ruth Taliwe

Morwa Ruth Taliwe

Roodepoort Johannesburg

Summary

Dynamic Operation Sales Manager with a proven track record at Agility in Store PNS, enhancing sales revenue through strategic leadership and robust client relationship management. Expert in sales team training and product knowledge, I excel in building lasting relationships and driving performance. Achieved significant client satisfaction and team motivation, showcasing exceptional relationship building and staff management skills.

Work History

Operation Sales Manager

Agility in Store PNS
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Brand Ambassador

Agility in Store
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Merchandiser

Unilever Field Sales
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Store Associate

MR Price
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Certificate - Micro MBA Short Cause

Entuthukweni Community Centre
Corner Smith And Claim Street Joinery Park
01.2007

Matric - Geography, Mathematics, Biology, English Afrikaans

Kagiso Barolong High School
Mafikeng
12.1998

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Product knowledge
  • Client relationship management

Timeline

Operation Sales Manager

Agility in Store PNS

Brand Ambassador

Agility in Store

Merchandiser

Unilever Field Sales

Store Associate

MR Price

Certificate - Micro MBA Short Cause

Entuthukweni Community Centre

Matric - Geography, Mathematics, Biology, English Afrikaans

Kagiso Barolong High School

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Morwa Ruth Taliwe