MS 365 /Copilot Suite
Morgan Kagisho Mokalake
Social Services Professional
Gqeberha
Summary
Compassionate and results-driven professional in social, youth, and community service management, recognised for exceptional productivity and efficiency in task execution. Specialised skills include program development, group facilitation, youth development, stakeholder engagement, and resource mobilisation. Proven ability to communicate effectively, demonstrate empathy, and lead teams to achieve successful project outcomes while fostering positive impacts on families, individuals, and communities. Committed to enhancing community well-being through innovative solutions and collaborative partnerships. Holds a dual registration with SACSSP.
Overview
13
13
years of professional experience
Work History
Youth Development Coordinator
SOS Children’s Villages South Africa
07.2016 - 01.2026
- Coordinated youth programs promoting personal development and life skills.
- Led workshops focused on leadership, teamwork, and conflict resolution skills.
- Facilitated training sessions for staff and volunteers in youth development strategies.
- Advocated for children's rights through community outreach and awareness campaigns.
- Provided psychoeducational workshops on topics related to mental health awareness in the community.
- Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
- Collaborated with other professionals including social workers, therapists, probation officers, teachers. to ensure comprehensive care for clients.
- Wrote proposals for funding and grants expression of interest.
- Managed budgets responsibly while ensuring the allocation of resources towards program enhancements that directly impacted participant outcomes.
- Provided ongoing mentorship to youths facing challenges in their personal lives or academic performance.
- Collaborated with other organizations in coordinating joint events that promoted positive youth development within the broader community context.
- Supported staff professional development through ongoing training opportunities, performance evaluations, and growth-oriented feedback.
- Developed comprehensive youth development plans tailored to individual needs, addressing academic support, social-emotional well-being, and career readiness.
- Built strong relationships with local businesses to create internship opportunities for program participants exploring career paths.
- Strengthened family engagement by hosting workshops aimed at equipping parents with tools needed to support their child''s growth outside of the programme setting.
- Assisted schools with at-risk youth behaviour, education and extracurricular activities to reinforce youth development programs.
- Spearheaded partnerships with local colleges/universities to provide educational opportunities such as campus tours or guest speakers for program participants.
- Promoted a safe environment conducive to learning by enforcing child safeguarding policies fairly and consistently among all participants.
- Increased program attendance by conducting targeted outreach efforts to local schools, community centers, and social media platforms.
- Spearheaded fundraising efforts to support social and community service initiatives.
Finance Administration Coordinator
SOS Children’s Villages South Africa
06.2020 - 04.2021
- Preparing annual program budgets, Monthly Budget forecast, Cash books and banking reconciliations. Prepare and reconcile Child and Youth Care Workers books.
- Liaise with service providers and complete maintenance schedules and In-Kind journals and ledgers.
- Update household inventories and Capture payments to service providers and beneficiaries timeously.
- Maintain Vehicle monthly fleet with the bank and audit any mileage discrepancies.
- Collaborated with cross-functional and programme development teams to establish project timelines and execute tasks efficiently within deadlines.
- Monitored facility maintenance requests ensuring prompt response and completion by building management or designated contractors.
- Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
- Assisted in the development of departmental budgets by tracking expenditures and providing detailed reports to management.
Residential Child and Youth Care Worker Supervisor
Eastern Province Child and Youth Care Centre
02.2015 - 03.2016
- Provided direct care and supervision to at-risk youth in residential settings.
- Developed and implemented individualized care plans for each youth in residence.
- Evaluated needs of youth and outlined measures to address.
- Facilitated individual and group therapy sessions to promote emotional well-being.
- Collaborated with families, social workers, and educators to support youth needs.
- Maintained accurate documentation of daily activities and behavioural observations.
- Mediated conflicts between youth, promoting conflict resolution strategies.
- Assisted in organising recreational activities to enhance social skills development.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Enhanced academic performance with personalised tutoring sessions.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Supervised and supported Child and Youth Care Workers with their professional and personal needs.
Social Auxiliary Worker /Child and Youth Care Practitioner
ENGO- Our Child and Youth Care Centre (Ons Kinderhuisen JeugSorg Sentrum)
04.2013 - 06.2014
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Prepared and liased with External Social Workers for Weekend and Holiday placements of Clients (Section 168 of CA 38 of 2005)
- Participated in MTS (Multi Disciplinary Setup) meetings.
- Placed and supervised placements with schools of industries, i.e. Jimmy Roos School for boys & Rosenhoff Special School.
- Monitored and reported on effectiveness of care plans, adjusting strategies as necessary to meet changing needs.
- Supported transition of youth back into their communities or to independent living situations with tailored life skills training.
- Participated and Coordinated Holiday Youth Camp at Prieska Youth Camps.
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
- Organized cultural and educational field trips to enhance learning experience and broaden horizons.
Education
Bachelor of Arts - Social Work
University of South Africa
Gqeberha, South Africa 04.2001 -
Law
Univeristy of South Africa (UNISA)
Port Elizabeth, South Africa12-2026
NQF Level 4 - Child And Youth Care
Soyisa Consultancy
Grahamstown, Eastern Cape 04.2001 -
No Degree - Financial Management
IQ Academy
Bloemfontein, South Africa 04.2001 -
NQF Level 4 - Social Auxiliary Work
NeGeMaDi Trainings
Bloemfontein, Free State, RSA 04.2001 -
Skills
Community engagement
Programme Development
Youth program coordination
Budget management
Fundraising strategies
Community development
Social Work Case management
Stakeholder engagement
Youth engagement
Multitasking Abilities
Team collaboration
Affiliations
- South African Council of Social Service Professions (SACSSP)
- National Association of Child & Youth Care Workers
Software
SAGE Payroll
Participants Database
Project Database Management
Compass Reports
Timeline
Finance Administration Coordinator
SOS Children’s Villages South Africa
06.2020 - 04.2021
Youth Development Coordinator
SOS Children’s Villages South Africa
07.2016 - 01.2026
Residential Child and Youth Care Worker Supervisor
Eastern Province Child and Youth Care Centre
02.2015 - 03.2016
Social Auxiliary Worker /Child and Youth Care Practitioner
ENGO- Our Child and Youth Care Centre (Ons Kinderhuisen JeugSorg Sentrum)
04.2013 - 06.2014
Bachelor of Arts - Social Work
University of South Africa
04.2001 -
NQF Level 4 - Child And Youth Care
Soyisa Consultancy
04.2001 -
No Degree - Financial Management
IQ Academy
04.2001 -
NQF Level 4 - Social Auxiliary Work
NeGeMaDi Trainings
04.2001 -
Law
Univeristy of South Africa (UNISA)