Moreri Audrey Maphuruma
Education Team Manager
Summary
Dynamic educator with 13 years of experience at the Gauteng Department of Education, adept at lesson planning and fostering student engagement. Proven track record in enhancing analytical skills through innovative teaching strategies and technology integration. Strong collaborator, committed to driving positive change and building relationships with students, colleagues and parents alike. Grade head in a big school of 4 to 8 class per grade, leading educators and ensuring that planning, submission dates and outcomes set are obtained and adhered to. Having started at the administrative level of education, aspiring to use my experience, incorporated with knowledge daily attained, together with team work. A great impact and positive change for the betterment of learner performance and great future leaders could be achievable, invading a number of school dropouts.
Overview
18
18
years of professional experience
Work History
Educator
Gauteng Department Of Education
01.2019 - Current
- 5years Teaching Foundation Phase, then 2years teaching Intermediate Phase.
- Developed and implemented lesson plans aligned with curriculum standards to foster student engagement and understanding.
- Utilized diverse teaching strategies and technology to accommodate various learning styles and promote educational success.
- Assessed student progress through regular evaluations, providing constructive feedback to enhance learning outcomes.
- Collaborated with colleagues to design interdisciplinary projects aimed at enhancing critical thinking and problem-solving skills.
- Facilitated classroom management by establishing clear expectations and maintaining a positive learning environment.
- Participated in professional development workshops to stay current with educational trends and integrate new methodologies into teaching practices.
- Built relationships and communicated with parents to provide best learning environment for children.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
- Conduct learners' support program such as SBST, LRIP, Spelling Test Multi-grade Competition, Assembly and Debate Team.
- Designed curriculum-aligned assessments to measure learners progress and inform instructional decisions.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Administration Clerk
Education Department
02.2011 - 12.2018
- Managed daily office operations, ensuring efficient processing of learners, educators, General assistants and SGB records and correspondence.
- Coordinated scheduling of meetings and events, optimizing calendars for staff and stakeholders to enhance communication.
- Maintained accurate database of learners, staff members and SGB information using SA-SAMS, ensuring compliance with privacy regulations.
- Assisted in the preparation of reports and documentation for administrative meetings, streamlining information flow for decision-making.
- Scheduled appointments and managed calendars for staff members.
- Coordinating Performance Management Development System, Integrated Quality Management System, National School Nutrition Programe and Learning and Teaching School Material.
- Typing, designing learners certificate, printing, photocopying and filling.
- Helped handle travel arrangements for executive team.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to school staff.
- Monitored and tracked budgets and expenses.
- Assisting in recruitment procedures, trained new staff on office procedures and administrative tools, fostering a collaborative work environment and enhancing team productivity.
- Monitored inventory of office supplies and placed orders as needed, ensuring seamless workflow without interruptions due to shortages.
- Writing and signing cheques for grade R educators, NSNP staff, securities and other temporary staff monthly payments.
- Receiving, receipting and record keeping of school funds ensuring banking and banking records keeping.
Office Administrator
Alleluia Ministries International
02.2010 - 02.2011
- Managed scheduling and logistical arrangements for meetings and events, optimizing time management and resource allocation.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Implemented efficient filing systems, enhancing document retrieval and maintaining organized records.
- Oversaw procurement processes, negotiating with suppliers to secure cost-effective office supplies and equipment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Call Center Customer Service Agent
Vodacom South Africa
08.2009 - 02.2010
- Managed high-volume inbound calls, providing accurate information and resolving customer inquiries in a timely manner.
- Developed expertise in CRM systems to document customer interactions and track issue resolutions effectively.
- Trained new staff on call handling procedures and customer service best practices to enhance team performance.
- Collaborated with cross-functional teams to identify recurring issues and implemented solutions to improve service quality.
In-service Training
United Frams Footwear
01.2007 - 06.2009
- Basic Human resource management duties (Filling, leave forms, performance review, employees relations.
- Basic Finance management roles (budget review, bookkeeping, analyzing financial data, compiling and submitting reports).
Education
Certificate of Successful Completion - Nyukela Public Service SMS Pre-entry Programme
The National School of Government
Online 04.2001 -
Certificate of Successful Completion - Ethics in The Public Services
The National School of Government
Online Course 04.2001 -
Post Graduate Certificate in Education(PGCE) - Education
UNISA
04.2001 -
Bachelor of Theology Honours (BTh Hons) - Theological Studies
South African Theological Seminary
Johannesburg, South Africa 04.2001 -
Certificate of Ministerial Ordination - Pastor
AMI
Sandton, South Africa 04.2001 -
BBA - Business Administration
CIDA City Campus
Johannesburg 04.2001 -
Foundation Program Certificate in BBA - Business Administration
CIDA CITY CAMPUS
Johannesburg 04.2001 -
Prepaid & Messaging (Call Centre) - Call Centre
Vodacom SA
Johannesburg 04.2001 -
Senior Certificate - Grade 12
Mokotli-Ntlakana Private High School
Mokopane, Limpopo, South Africa 04.2001 -
Skills
Lesson planning
Classroom management
Group and individual instruction
Student relations
LTSM management
Debate
Time management
Teaching strategies
Problem-solving
Team collaboration
Positive reinforcement
Conflict resolution
Formative assessment
Relationship building
Leadership development
Clear communication
References
- Julius Sebolai Primary School Principal Michael Ndou 082 557 3566/010 229 0013
- Tsogang Primary Former School Principal Monica More 082 676 6404/011 939 3214
- AMI Office Manager and Bishop Jacqueline Bezuidenhout 079 936 2452/011 443 5705
Timeline
Educator
Gauteng Department Of Education
01.2019 - Current
Administration Clerk
Education Department
02.2011 - 12.2018
Office Administrator
Alleluia Ministries International
02.2010 - 02.2011
Call Center Customer Service Agent
Vodacom South Africa
08.2009 - 02.2010
In-service Training
United Frams Footwear
01.2007 - 06.2009
Certificate of Successful Completion - Nyukela Public Service SMS Pre-entry Programme
The National School of Government
04.2001 -
Certificate of Successful Completion - Ethics in The Public Services
The National School of Government
04.2001 -
Post Graduate Certificate in Education(PGCE) - Education
UNISA
04.2001 -
Bachelor of Theology Honours (BTh Hons) - Theological Studies
South African Theological Seminary
04.2001 -
Certificate of Ministerial Ordination - Pastor
AMI
04.2001 -
BBA - Business Administration
CIDA City Campus
04.2001 -
Foundation Program Certificate in BBA - Business Administration
CIDA CITY CAMPUS
04.2001 -
Prepaid & Messaging (Call Centre) - Call Centre
Vodacom SA
04.2001 -
Senior Certificate - Grade 12
Mokotli-Ntlakana Private High School
04.2001 -