Mordecai Wells

Served as a junior software engineer in Salesforce and systems integration.

• End-to-End Integration Testing: Executed comprehensive E2E testing across complex telecom ecosystems, ensuring seamless integration with systems like Salesforce and proprietary APIs and proprietary enterprise APIs..
• Agile Sprint Delivery: Delivered high-priority tickets within weekly sprints, translating complex User Stories into detailed, traceable Test Cases and Scenarios in Jira and Confluence.
• Stakeholder Management (UAT/BUAT): Led User Acceptance Testing (UAT) and Business User Acceptance Testing (BUAT) sessions, presenting test scenarios to stakeholders to ensure alignment with banking requirements.
• API Migration & Infrastructure: Played a key role in the API Migration from LAC to WSO2, ensuring data integrity and service continuity throughout the transition.

Enhanced testing methodologies through development collaboration, improving testing efficiency.

• Developer Collaboration: Leveraged a strong understanding of development logic to assist developers in troubleshooting source code, pinpointing defects faster, and reducing the bug-fix lifecycle.
• API Development & Support: Actively resolved production issues for WSO2 APIs by analysing user-reported bugs. Gained hands-on experience in WSO2 API development to better understand the underlying architecture I was testing.
• Technical Documentation: Maintained rigorous standards for test evidence, providing developers with clear logs and data points to support root-cause analysis.

Completed hands-on training in full-stack development, working with JavaScript (frontend and backend), Node.js, Express, HTML5, CSS (Bootstrap 5), JSON, QuickBase, MySQL, and ArcGIS API. Supported the development and maintenance of existing internal systems while gaining practical experience in database management and system integration.

Contributed to building and enhancing applications, including a Work From Home reporting system, a real-time API integration project, and an internal canteen ordering app. Assisted with data validation and error analysis using MySQL Workbench, supported system testing within the Acceptance Test Procedure (ATP) team, and helped maintain database synchronization across platforms.

Developed strong problem-solving, debugging, and system integration skills while working in a collaborative, enterprise environment.

Worked Raptor Technician / Quality Assurance, in which the tasks Performed detailed visual and functional testing of Raptor units and demo kits to ensure quality, reliability, and compliance with operational standards. Conducted systematic testing, troubleshooting, and fault analysis on both demo and live units, identifying and resolving hardware and software issues efficiently. Executed device resets and firmware flashing using approved testing software, ensuring systems were correctly configured for validation. Maintained testing accuracy through consistent quality checks, basic hardware maintenance, and component replacement, contributing to reduced defects and improved system readiness in a controlled, risk-sensitive environment as a WILL (Work Integrated Learning) in order to Graduate at TUT