Morapedi Mahaotsane

Administrative Assistant

Eskom

03.2023 - 02.2026

Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Managed department budgets and generated financial reports for management review.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Assisted development and implementation of new administrative procedures.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Created and maintained databases to track and record customer data.
Developed strategies to streamline and improve office procedures.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Liaised between clients and vendors and maintained effective lines of communication.
Managed filing system, entered data and completed other clerical tasks.
Performed research to collect and record industry data.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted coworkers and staff members with special tasks on daily basis.
Established administrative work procedures to track staff's daily tasks.

Summary

Overview

Work History

Attendant

Administrative Assistant

Education

High School Diploma -

Skills

Accomplishments

Affiliations

Additional Information

Software

Interests

SOCCER/ RUGBY/ WATCHING TV

Timeline

Administrative Assistant

Attendant

High School Diploma -

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