MORAKANE MVUNDLA
Orange Farm, 12877 Ext 7B, Johannesburg South
Summary
I perform well in both team settings and independently. My reliability ensures high-quality results, and I maintain a positive attitude that boosts team morale. I am dedicated to improving my skills and handling pressure effectively. I value respect and professionalism in all interactions, and I am adaptable to any work environment. No challenge is too great for me.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Yes Learner
1Life Insurance
Clientele Office Park, Cnr Rivonia & Alon Road, Morningside, 2196
07.2024 - 06.2025
- Create an internal newsletter bi-monthly, including staff achievements, monthly birthdays, new hires, quarterly awards, educational content, current affairs, competitions, and engagement strategies.
- Contact Winning Wednesday winners to ensure they receive their prizes and track payment progress.
- Compile user-generated content from the Winning Wednesday Competition on social media (Facebook, Twitter, Instagram).
- Ensure contestants sign indemnity forms for the Vox Pops campaigns.
- Manage complaints effectively and escalate major issues to a supervisor when needed.
- Address customer concerns promptly and calmly.
- Take on additional tasks to support team success.
- Participate in team-building activities to improve working relationships.
- Prepare written communication on SharePoint with complete newsletter content.
- Build and maintain effective working relationships to achieve targets.
Volunteer
Youth Build
Orange Farm, Moyisela Primary School
03.2021 - 08.2021
- Sanitizing school desks and furniture every morning.
- Distributing disposable masks to learners.
- Checking and recording learners' temperatures.
- Collaborating with team members to achieve target results.
- Assisting learners with their homework three times a week after school.
- Maintaining clean and safe working environments to eliminate risks.
- Conducting study sessions with learners for assessment and exam preparation.
Education
Marketing Management N6 -
Sedibeng College
Vanderbijlpark2021
Matric - Afrikaans, Accounting, Business Studies, Economics, Mathematical Literacy, Life Orientation, English
Zakariyya Park Combined School
Johannesburg South2018
Skills
- Communication skills
- Active listening
- Calm under pressure
- Willingness to learn
- Commitment to excellence
- Task collaboration
- MS Office Suite
- Complaint handling and resolution
- Public speaking
Accomplishments
I proudly won the Own It Challenge for my exceptional internal newsletter. The captions and pictures were perfectly aligned, and the full write-ups were both engaging and informative. I received a fantastic wrapped-up prize for my achievement!
Hobbies and Interests
- Reading
- Photography
- Drawing
- Travel
Attributes
- Reliable and ethical in all my duties
- Self-confident and always willing to grow
- Can adapt to changes in the work environment
- Have a positive mindset towards any situation
- Effective communicator and ask if I need clarity
- Open to learning new skills
References
Anna Mazibuko, Siyanamukela NPO, 083 523 1351
Andiswa Nyembe 1Life Communications Manager, 082 951 6423
Leteboho Mosala Community Manager, 078 133 3487
Certification
- Driving Licence
- Stepping Stone Curriculum
- Basic South African Sign Language Level 1A Course Certificate of Completion
- YouthBuild Certificate of Completion
- Class of Business Long Term
Languages
Sesotho
First Language
English
Advanced
C1
Isizulu
Intermediate
B1
Afrikaans
Elementary
A2
Timeline
Marketing Yes Learner
1Life Insurance
07.2024 - 06.2025
Volunteer
Youth Build
03.2021 - 08.2021
Marketing Management N6 -
Sedibeng College
Matric - Afrikaans, Accounting, Business Studies, Economics, Mathematical Literacy, Life Orientation, English
Zakariyya Park Combined School
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