Delivering the best to my customers
Moosa Khan
Summary
Dynamic Technical Parts Salesman with a proven track record at Mercedes-Benz South Africa, excelling in customer service and operations management. Expert in ordering parts and improving customer satisfaction, I effectively managed inventory and implemented safety protocols, enhancing efficiency and compliance. Committed to delivering exceptional results in fast-paced environments.
Overview
20
20
years of professional experience
2
2
Certifications
1
1
Language
Work History
Technical Parts Salesman
ITR AFRICA
10.2023 - 06.2025
- Organized parts storage and stocked inventory according to established guidelines.
- Researched Equipment and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Stocked and managed stock of parts.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers in finding appropriate parts promptly.
Technical Parts Salesman
Barloworld Equipment
02.2008 - 03.2021
- Researched eartmoving and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Workshop Supervisor
Mercedes-Benz South Africa
01.2005 - 08.2008
- Implemented preventive, corrective, and predictive maintenance policies.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Maintained a safe and organized work environment by enforcing strict adherence to safety protocols and guidelines.
- Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with OSHA regulations.
- Controlled costs by effectively managing supplies and labor hours.
Education
High School Diploma -
Witbank Technical College
Witbank, South Africa 04.2001 -
Skills
Improving customer satisfaction
Problem-solving skills
Customer service
Operations management
Ordering parts
Social media marketing
Returns processing
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Interests
Timeline
Technical Parts Salesman
ITR AFRICA
10.2023 - 06.2025
Licensed [Job Title] - [Timeframe]
04-2019
Technical Parts Salesman
Barloworld Equipment
02.2008 - 03.2021
Certified [Job Title], [Company Name] - [Timeframe]
01-2008
Workshop Supervisor
Mercedes-Benz South Africa
01.2005 - 08.2008
High School Diploma -
Witbank Technical College
04.2001 -