Summary
Overview
Work History
Education
Conclusion
Qualifications - Formal Qualifications
Summary Of Qualifications And Skills
First Names
Telephone Home
Dependants
Personal Information
Timeline
Generic
Moosa Farouk Ajat

Moosa Farouk Ajat

Rates Specialist
Benoni

Summary

Skilful and dedicated generalist with extensive experience in the support of daily operational, administrative and managerial functions. Proven track record of accurately completing reporting, information management and customer care. Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency and achieve organisational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in all stages. Self-disciplined, methodical and organised self-starter; enthusiastic and creative with an eye for detail. I am confident that I am in a position to add value to the company and willing to learn and I would certainly welcome the opportunity to further my career. I am also a highly motivated individual who works well under pressure. My experience has accentuated my communication skills thus I am an effective communicator at all levels. I feel with these qualities and my steep learning curve, I can add value to any company.

Overview

21
21
years of professional experience
1
1
Language

Work History

Specialist: Rates and Products

Eqstra Fleet Management
07.2022 - Current
  • Specialist: Rates and Products /Dealer VAP products and OPL /FML
  • Vehicle profiling
  • Product Knowledge
  • Volume and Fleet deals Quotes
  • Pricing comparison (Competitors)
  • Market research - New Products/Technology in the market
  • Beach marking Vehicle rates
  • Providing dealer with day to day Quoting and Sales Executives
  • Supplying up to date and market related Rates per brand as per the SLA terms and conditions set out
  • Gathering of parts basket and service schedule from OEM
  • Maintaining relationships with OEM -Honda /Nissan/ Renault/Kia/Ford
  • Updating Rates Sheets per brand every quarter
  • Updating FML Rate per brand every quarter
  • Updating of Residual Values per vehicle every quarter
  • Updating of Tyre cpk per Vehicle every quarter
  • New Product Development as per Clients request
  • Maintaining and building relation with Client (Dealer)
  • Methodical and organised, enthusiastic and have an eye for detail
  • Supplying of Reports as and when requested
  • Dealer and Customer queries
  • Assisting management as and when required - landing of volume deals /Tenders etc
  • Automated - Quoting process / Dealer Portal

Specialist: Rates and Products

Eqstra Fleet Management
01.2021 - 07.2022
  • Specialist: Rates and Products
  • Vehicle profiling
  • Product Knowledge
  • Volume and Fleet deals Quotes
  • Pricing comparison (Competitors)
  • Market research - New Products/Technology in the market
  • Beach marking Vehicle rates
  • Providing dealer with day to day Quoting and Sales Executives
  • Supplying up to date and market related Rates per brand as per the SLA terms and conditions set out
  • Gathering of parts basket and service schedule from OEM
  • Maintaining relationships with OEM -Honda /Nissan/ Renault/Kia/Ford
  • Updating Rates Sheets per brand every quarter
  • New Product Development as per Clients request
  • Maintaining and building relation with Client (Dealer)
  • Fais Accredited - 65 credits
  • Microsoft advance excel, word and PowerPoint
  • Methodical and organised, enthusiastic and have an eye for detail
  • Creating of New product wording for clients
  • Supplying of Reports as and when requested
  • Dealer and Customer queries
  • Assisting management as and when required - landing of volume deals /Tenders etc

Specialist: Supervisor/Team Leader

Eqstra Fleet Management
01.2020 - 06.2021
  • Supervisor/Team Leader - Dealer Solution Admin Department
  • Vehicle profiling
  • Product Knowledge
  • Volume and Fleet deals Quotes
  • Pricing comparison (Competitors)
  • Market research - New Products/Technology in the market
  • Bench marking Vehicle rates
  • Providing dealer with day to day Quoting and Sales Executives
  • Maintaining relationships with OEM - Honda /Nissan/ Renault/Kia/Ford
  • New Product Development as per Clients request
  • Maintaining and building relation with Client (Dealer)
  • Fais Accredited - 65 credits
  • Microsoft advance excel, word and PowerPoint
  • Methodical and organised, enthusiastic and have an eye for detail
  • Updating system with the latest vehicle data and rates
  • Updating system with the latest Retail Pricing
  • Loading of Trailer/Sub Devices onto the system
  • Supplying of Reports as and when requested
  • Overlooking the quoting team
  • Loading of Tyre Model and sizes per manufactures
  • Dealer and Customer queries
  • Assisting management as and when required - landing of volume deals /Tenders etc
  • Provide professional, efficient, high quality, claims & administrative support to the insurance department, in line with turnaround times and service level agreements
  • Knowledge and understanding of insurance Legislation and compliance requirements
  • Customer support and report administration
  • Customer Satisfaction
  • Ensuring that the teams upload are done as per Clients SLA
  • Splits / Benefit categories loaded as per Clients SLA
  • Cancellation - Notes and cancellation values to be accurate and on the system by the team
  • Amendments - Attended to timely by the team
  • Data Integrity - Must be clean and accurate before an upload takes place
  • POP - Team to ensure that confirmation is received from relevant parties as per clients SLA

Workshop Administrator

600SA HOLDINGS
12.2016 - 12.2019
  • Compiling and administering of reports
  • Customer service
  • Procurement
  • Invoicing and collections
  • Quotations for repairs
  • Always planning in advance
  • Monthly invoices where done on time and payments received before month end from clients
  • Stores were kept neat and always equipped with all parts needed for daily duties

Duty Manager

Road Lodge
12.2014 - 12.2016
  • Compiling and administering of reports
  • Procurement
  • General management of hotel
  • Local and International Customer satisfaction
  • Reports done timelessly

Salesman

MINTY'S TYRES
12.2012 - 12.2014
  • Sales
  • Sales and Customer service
  • Quotations and Invoices
  • Top sales person selling the Mintys Brand of imported products
  • Opening of new client Accounts such as Alfisso (Boksburg), Bruma Nissan etc and retained a number of small clients that always came back
  • Love to work under pressure

Senior Warranty Administrator

Corporate Warranty Administrators
12.2010 - 12.2012
  • I was responsible for looking after Innovation Group's interests with regards to the Regent, AMH, VW masterCars and MG Rover Accounts
  • Manage and processing of all Clients policies and premiums
  • Taking Minutes of Monthly Meeting, Collect, analyze and compile detail performance reports on accounts
  • Setting up and Chair monthly performance meeting with Key Account Manager
  • External and Internal Relationship Management
  • Mediate in claims disputes
  • Assist with Special projects, Customer Service
  • Love to work under pressure

Junior Account Manager

Equals Group
12.2009 - 12.2010
  • Company Overview: Formerly known as CWA
  • I was responsible for looking after Innovation Group's interests with regards to the Regent, AMH, VW masterCars and MG Rover Accounts
  • Formerly known as CWA
  • Manage income targets, and expenditure on accounts
  • Collect, analyze and compile detail performance reports on accounts
  • Chair monthly performance report meeting with Key Account principles
  • External and Internal Relationship Management
  • Mediate in claims disputes
  • Entertain Key Account principles
  • Training of both national sales team and clients' sales team if required (Regent and AMH)
  • New product development
  • Existing product enhancement
  • Assist with Special projects
  • Love to work under pressure

Specialist: Rates and Products

Innovation Group
09.2007 - 09.2009
  • Company Overview: Formerly known as Equals Group
  • Specialist: Rates and Products
  • Formerly known as Equals Group
  • Service and Maintenance Plan Calculations
  • Providing special quotes on Service and Maintenance Plan when required
  • Updating CMA Nucleus with new product models
  • Maintaining the CPK base tables on CMA Nucleus
  • Assist with special projects and investigations within the product department as and when required
  • Loss Ratio/Burn Ratio Data Analysis using SQL
  • Telephonic quote to Dealer and Sales Executives
  • Research
  • Compilation and calculation of product service and maintenance plan prices

Account Manager

Equals Group
09.2006 - 09.2009
  • Company Overview: Formerly known as CWA
  • I was given the opportunity to become the key Account Manager (Senior) 1st September 2003
  • Responsible for looking after Innovation Group interests on the following accounts; Regent, AMH, VW Master-Cars, MG Rover, Investment Cars, AFGRI, and Chicanes Motorcycles
  • Formerly known as CWA
  • Manage income targets, and expenditure on accounts
  • Collect, analyze and compile detail performance reports on accounts
  • Chair monthly performance report meeting with Key Account principles
  • External and Internal Relationship Management
  • Mediate in claims disputes
  • Entertain Key Account principles
  • Training of both national sales team and clients' sales team if required
  • New product development
  • Existing product enhancement
  • Assist with Special projects
  • Love to work under pressure

Product Manager

Innovation Group
09.2003 - 09.2007
  • Company Overview: Formerly known as Equals Group
  • I then identified an opportunity within the Marketing department for a Product Development Department to Manage and Develop New Warranty, Service and Maintenance Products, as I saw there was a need for focussed development
  • Formerly known as Equals Group
  • Responsible for all Innovation Group Warranties, Service and Maintenance, and Road Assistances Products and development of them
  • Development of Warranty, Road Assistance, Service and Maintenance products with regards to pricing, proof reading, policy wording, sales guides, rate charts, Fais and art work in conjunction with Account Managers and their clients
  • Interacting with Account Managers, Underwriters and Clients from development stage to the launching of a product
  • Setting up of product meeting to discuss policy wording/additional benefits/splits and product status
  • Monthly reporting to Account Managers
  • Communication: Internal and External
  • Financial Management of printing and allied cost
  • Manage income targets, and expenditure on accounts
  • External and Internal Relationship Management

Education

Higher Certificate in SAAFF Sale And Makerting

Da Vinci Institute
Midrand
04.2001 - 01.1993

University of - undefined

Computer studies RAU

Course - Microsoft Excel, Word, PowerPoint

Dynamix Training

Course - FAIS Accreditation (Motor Sales & Intermediary Services)

Alcari Training Institutes

Course - Strategic Business Presentation Skills, Business Writing skills, Marketing for Managers, Professional business English

Communication Skills Holdings (Pty) Ltd

Conclusion

I am confident that I am in a position to add value to the company and willing to learn and I would certainly welcome the opportunity to further my career. I am also a highly motivated individual who works well under pressure. My experience has accentuated my communication skills thus I am an effective communicator at all levels. I feel with these qualities and my steep learning curve, I can add value to any company., Thank you for taking the time to review my CV and I look forward to your response.

Qualifications - Formal Qualifications

  • Matric Final, University Exemption, 1993
  • Computer studies, RAU
  • Microsoft Excel, Word, PowerPoint, Dynamix Training, Level 1, Level 2, Advanced Level
  • FAIS Accreditation (Motor Sales & Intermediary Services), Alcari Training Institutes, Phase 1, Distinction (50 credits), Phase 2, Distinction - 92%
  • Strategic Business Presentation Skills, Communication Skills Holdings (Pty) Ltd
  • Business Writing skills, Communication Skills Holdings (Pty) Ltd
  • Marketing for Managers, Communication Skills Holdings (Pty) Ltd
  • Professional business English, Communication Skills Holdings (Pty) Ltd

Summary Of Qualifications And Skills

  • Skilful and dedicated generalist with extensive experience in the support of daily operational, administrative and managerial functions
  • Proven track record of accurately completing reporting, information management and customer care
  • Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency and achieve organisational objectives
  • Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in all stages
  • Self-disciplined, methodical and organised self-starter; enthusiastic and creative with an eye for detail

First Names

Moosa Farouk

Telephone Home

(082) 520 7455

Dependants

3

Personal Information

  • ID Number: 7310015171081
  • Age: 51
  • Health Status: Excellent, no medical problems
  • Date of Birth: 10/01/73
  • Gender: Male
  • Nationality: South African
  • Driving License: Code B - Passenger Car
  • Marital Status: Married
  • Religion: Muslim

Timeline

Specialist: Rates and Products

Eqstra Fleet Management
07.2022 - Current

Specialist: Rates and Products

Eqstra Fleet Management
01.2021 - 07.2022

Specialist: Supervisor/Team Leader

Eqstra Fleet Management
01.2020 - 06.2021

Workshop Administrator

600SA HOLDINGS
12.2016 - 12.2019

Duty Manager

Road Lodge
12.2014 - 12.2016

Salesman

MINTY'S TYRES
12.2012 - 12.2014

Senior Warranty Administrator

Corporate Warranty Administrators
12.2010 - 12.2012

Junior Account Manager

Equals Group
12.2009 - 12.2010

Specialist: Rates and Products

Innovation Group
09.2007 - 09.2009

Account Manager

Equals Group
09.2006 - 09.2009

Product Manager

Innovation Group
09.2003 - 09.2007

Higher Certificate in SAAFF Sale And Makerting

Da Vinci Institute
04.2001 - 01.1993

University of - undefined

Computer studies RAU

Course - Microsoft Excel, Word, PowerPoint

Dynamix Training

Course - FAIS Accreditation (Motor Sales & Intermediary Services)

Alcari Training Institutes

Course - Strategic Business Presentation Skills, Business Writing skills, Marketing for Managers, Professional business English

Communication Skills Holdings (Pty) Ltd
Moosa Farouk AjatRates Specialist