Mookho Mhlayivana
Sales Trainer , Real Estate Agent , Sales Consultant, Life Coach
North Riding
Summary
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Focused Sales Trainer offering advanced knowledge of sales team development and mentorship illustrated over 5 years of superior telesales industry performance. Organized and attentive to detail with aptitude for training document creation and program management.
Overview
5
5
years of professional experience
Work History
Real Estate Agent
Libatalia Properties
04.2024 - Current
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed new business and managed new and existing clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Sales Agent
RDI Diamonds
02.2024 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Mentored junior sales agents, sharing effective selling techniques and best practices for success.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
Sales Trainer
Future Banker
01.2024 - Current
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
- Optimized communication skills among sales staff through targeted training on active listening, empathy, and persuasion techniques.
- Expanded company''s market presence by equipping sales teams with industry-specific expertise and competitive intelligence information.
- Enhanced employee retention through ongoing coaching and mentoring for newly hired sales professionals.
- Facilitated workshops focused on overcoming objections, closing deals, and building long-term client relationships.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Developed job-specific competencies and performance standards.
Senior Sales Trainer
Ukwazi Solutions
02.2022 - Current
- Mentored junior trainers, fostering their professional development and enhancing the overall quality of training delivered.
- Delivered dynamic presentations at industry conferences, showcasing the company''s commitment to excellence in sales training practices.
- Boosted overall company revenue with targeted sales training initiatives tailored to specific markets.
- Partnered with HR to develop career advancement pathways within the organization based on demonstrated expertise in the field of sales training.
- Enhanced sales skills of employees through personalized coaching sessions and hands-on workshops.
- Conducted regular assessments of sales team members, providing feedback for improved performance and growth.
- Increased sales team performance by developing and implementing comprehensive training programs.
Radio Presenter
Timeline Radio
02.2021 - Current
- Worked closely with sales teams to develop effective advertising campaigns that aligned with client goals while preserving the integrity of the radio show''s format.
- Enhanced listener engagement by incorporating interactive segments and social media updates into the radio show.
- Developed strong relationships with guests and industry professionals, leading to exclusive interviews and increased credibility for the station.
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
- Emphasized listener interaction through call-ins, contests, and social media engagement, fostering a loyal community around the radio show.
Life Coach, Facilitator
Free Lance
01.2019 - Current
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Facilitated group sessions and learning discussions to further objectives.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Connected clients with available resources to improve plan success.
- Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Facilitated group workshops on topics such as communication, time management, and stress reduction, promoting overall wellbeing.
- Developed customized action plans for clients, resulting in improved decision-making and goal-setting abilities.
- Maintained detailed records of client interactions and progress towards goals, enabling accurate assessment of coaching effectiveness.
- Expanded clientele base through targeted marketing efforts such as social media promotion and networking events.
- Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
- Empowered clients to achieve personal and professional goals through tailored coaching sessions.
Real Estate Agent
Xoliswa Tini Properties
02.2022 - 03.2024
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Education
Associate of Arts - Personal Services
School If Life
Pretoria, South Africa 04.2001 -
M.D. - Theology
European Theological Seminary
Kniebis Germany 04.2001 -
Business Management
Varsity College
Sandown, South Africa 04.2001 -
Skills
- Lead Follow Up
- Negotiation
- Property tours and inspections
- Property Assessments
- Property valuation
- Rental management
- Client-oriented
- Sales Presentations
- Lease Negotiations
- Works well independently
- Business Development
- Negotiation expertise
Timeline
Real Estate Agent
Libatalia Properties
04.2024 - Current
Sales Agent
RDI Diamonds
02.2024 - Current
Sales Trainer
Future Banker
01.2024 - Current
Senior Sales Trainer
Ukwazi Solutions
02.2022 - Current
Real Estate Agent
Xoliswa Tini Properties
02.2022 - 03.2024
Radio Presenter
Timeline Radio
02.2021 - Current
Life Coach, Facilitator
Free Lance
01.2019 - Current
Associate of Arts - Personal Services
School If Life
04.2001 -
M.D. - Theology
European Theological Seminary
04.2001 -
Business Management
Varsity College
04.2001 -
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