Mookgo Cynthia Mosia
Fleet Contract Administrator
Midrand
Summary
Dynamic professional with a proven track record at Bidvest Bank, excelling in contract administration and financial sales consultancy. Leveraged interpersonal communication and contract performance monitoring to enhance operational efficiency and client satisfaction. Demonstrated adaptability and teamwork, significantly contributing to business growth and risk mitigation. Expert in fostering relationships and streamlining processes, driving success across multiple departments.
Overview
17
17
years of professional experience
Work History
Contract Administrator
Bidvest Bank
Sandton
10.2022 - Current
- Collaborated with legal team to mitigate risks, ensuring all contracts were legally sound and enforceable.
- Prepared and issued reports on contract performance and compliance.
- Oversaw contracts for over Number different departments using both manual and automated strategies.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Create, maintain and enhance effective working relationships with staff, customers and services providers.
- Approved quotes get converted deals.
- Obtaining tax invoices from the supplier
- Take to legal for final sign off.
Branch Financial Sales Consultant
Bidvest Bank
East Gate Mall
10.2013 - 08.2022
- Boosted client satisfaction by providing personalized financial consultations and recommendations.
- Streamlined processes within the branch, enhancing overall efficiency and productivity levels.
- Provided comprehensive financial planning services, assisting clients in reaching their short-term and long-term financial goals.
- Contributed towards achieving overall team sales targets by actively participating in collaborative efforts such as joint sales calls.
- Collaborated with internal teams to develop targeted marketing strategies for new product offerings.
- Built trust with clients through transparent communication and accurate reporting of account performance metrics.
- Handled complex customer issues professionally, resolving concerns promptly while maintaining high levels of client satisfaction.
- Conducted regular reviews of client portfolios, making necessary adjustments based on market conditions and individual needs.
- Organized community outreach events to raise brand awareness and increase local presence in the market area.
- Developed strong relationships with clients, resulting in increased referrals and business growth.
- Increased branch revenue by identifying cross-selling opportunities and promoting suitable products to clients.
- Assisted in training new team members, sharing best practices to ensure their success within the organization.
- Discussed financial options with clients and provided informed suggestions.
Casino Cage Cashier
Silverstar Casino
Krugersdorp
12.2007 - 01.2013
- Quickly and accurately counted drawers at start and end of each shift.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Provide excellent customer service.
Education
National Certificate In Business Management - Business Management
Maluti Tvet College
Bethlehem Senior Certificate (Matric) -
Mmathabo Secondary School
Phuthaditjhaba Skills
Contract performance monitoring
Confidential records
Telephone etiquette
Contract reviews and edits
Workflow Management
Interpersonal and written communication
Scheduling
Database administration
Adaptability
Team work
Building relationships
Timeline
Contract Administrator
Bidvest Bank
10.2022 - Current
Branch Financial Sales Consultant
Bidvest Bank
10.2013 - 08.2022
Casino Cage Cashier
Silverstar Casino
12.2007 - 01.2013
National Certificate In Business Management - Business Management
Maluti Tvet College
Senior Certificate (Matric) -
Mmathabo Secondary School